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<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/"><rdf:Description rdf:about="https://dk.um.si/IzpisGradiva.php?id=28709"><dc:title>Customer care : how to create an effective customer focus</dc:title><dc:creator>Cook,	Sarah	(Avtor)
	</dc:creator><dc:publisher>K. Page</dc:publisher><dc:date>2000</dc:date><dc:date>2012-06-01 16:36:13</dc:date><dc:type>Priročnik</dc:type><dc:identifier>28709</dc:identifier><dc:language>sl</dc:language></rdf:Description></rdf:RDF>