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<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/"><rdf:Description rdf:about="https://dk.um.si/IzpisGradiva.php?id=28889"><dc:title>Service operations management</dc:title><dc:creator>Johnston,	Robert	(Avtor)
	</dc:creator><dc:creator>Clark,	Graham	(Avtor)
	</dc:creator><dc:subject>storitve</dc:subject><dc:subject>procesi</dc:subject><dc:subject>kapacitete</dc:subject><dc:subject>operativni management</dc:subject><dc:subject>management</dc:subject><dc:subject>človeški potencial</dc:subject><dc:subject>operativni plani</dc:subject><dc:subject>potrošnik</dc:subject><dc:subject>zadovoljstvo</dc:subject><dc:subject>ponudba</dc:subject><dc:subject>vodenje</dc:subject><dc:subject>mreže</dc:subject><dc:subject>informacijska tehnologija</dc:subject><dc:subject>predstava</dc:subject><dc:subject>odločanje</dc:subject><dc:subject>strategija</dc:subject><dc:subject>kultura</dc:subject><dc:subject>učbeniki</dc:subject><dc:publisher>Financial Times</dc:publisher><dc:date>2001</dc:date><dc:date>2012-06-01 19:00:13</dc:date><dc:type>Učbenik za višje in visoke šole</dc:type><dc:identifier>28889</dc:identifier><dc:language>sl</dc:language></rdf:Description></rdf:RDF>