Business Intelligence system implementation at a health services providerMalnaršič, Uroš (Avtor) Perko, Igor (Mentor) Business IntelligenceInformation BuildersWebFOCUSimplementation projectbest practiceBusiness Intelligence (BI) is important to any company wanting not only to improve their processes and data quality, but above all their decision-making. The scale of BI systems implementations ranges from small to large. A rule of thumb is that it is the end users who define the scope of an implemented BI solution. After all, a BI project and solution can only be considered successful if they are used after completion. There are several vendors of BI tools and solutions who share a basic foundation, yet whose implemented solutions differ in approach, flexibility and enhancement options. However, they all share the challenges faced by the BI industry since its inception, from Big Data to Predictive Analytics and Data Discovery, to name just a few. In this study, an American vendor of BI tools and solutions, Information Builders, is examined. They have been a market player for forty years and have influenced the development of this industry both directly and indirectly. The main part of the research comprises a case study of a BI system implementation at a health services provider in the Netherlands. By providing insight into a BI implementation project and its successes and failures, the study is able to analyse every aspect of its management and consider the possibilities and functionalities offered by Information Builders’ WebFOCUS platform to solution developers and end users. Furthermore, the study analyses influence of Information Builders’ best practice on the success of the BI implementation project.[U. Malnaršič]20162016-02-15 23:04:05Diplomsko delo57336sl