<?xml version="1.0"?>
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/"><rdf:Description rdf:about="https://dk.um.si/IzpisGradiva.php?id=6429"><dc:title>Management in reševanje reklamacij v podjetju : diplomsko delo</dc:title><dc:creator>Brdnik,	Marta	(Avtor)
	</dc:creator><dc:creator>Uršič,	Duško	(Mentor)
	</dc:creator><dc:subject>reklamacije</dc:subject><dc:subject>poslovanje</dc:subject><dc:subject>management</dc:subject><dc:subject>kvaliteta</dc:subject><dc:subject>zagotavljanje kvalitete</dc:subject><dc:subject>celovita kvaliteta</dc:subject><dc:subject>proizvodi</dc:subject><dc:subject>izdelki</dc:subject><dc:subject>uporabniki</dc:subject><dc:subject>potrošnik</dc:subject><dc:subject>reševanje problemov</dc:subject><dc:subject>metode</dc:subject><dc:subject>panoge dejavnosti</dc:subject><dc:subject>Slovenija</dc:subject><dc:subject>cilj</dc:subject><dc:subject>izboljšave</dc:subject><dc:publisher>[M. Brdnik]</dc:publisher><dc:date>2004</dc:date><dc:date>2007-09-28 09:20:15</dc:date><dc:type>Diplomsko delo</dc:type><dc:identifier>6429</dc:identifier><dc:language>sl</dc:language></rdf:Description></rdf:RDF>