<?xml version="1.0"?>
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/"><rdf:Description rdf:about="https://dk.um.si/IzpisGradiva.php?id=6987"><dc:title>Osredotočenost na kupca kot metoda managementa kakovosti v bančni ustanovi : diplomsko delo</dc:title><dc:creator>Trefalt,	Tomaž	(Avtor)
	</dc:creator><dc:creator>Pivka,	Marjan	(Mentor)
	</dc:creator><dc:subject>banke</dc:subject><dc:subject>management</dc:subject><dc:subject>kvaliteta</dc:subject><dc:subject>bančno poslovanje</dc:subject><dc:subject>finančne ustanove</dc:subject><dc:subject>metode</dc:subject><dc:subject>kupci</dc:subject><dc:subject>SWOT analiza</dc:subject><dc:subject>uporabniki</dc:subject><dc:subject>zadovoljstvo</dc:subject><dc:subject>definicija</dc:subject><dc:subject>sistemi</dc:subject><dc:subject>modeli</dc:subject><dc:subject>zagotavljanje kvalitete</dc:subject><dc:publisher>[T. Trefalt]</dc:publisher><dc:date>2005</dc:date><dc:date>2007-09-28 10:09:12</dc:date><dc:type>Diplomsko delo</dc:type><dc:identifier>6987</dc:identifier><dc:language>sl</dc:language></rdf:Description></rdf:RDF>