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<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/"><rdf:Description rdf:about="https://dk.um.si/IzpisGradiva.php?id=7529"><dc:title>Lojalnost odjemalcev : diplomsko delo</dc:title><dc:creator>Uršnik,	Lidija	(Avtor)
	</dc:creator><dc:creator>Snoj,	Boris	(Mentor)
	</dc:creator><dc:subject>prodajalne</dc:subject><dc:subject>odjemalec</dc:subject><dc:subject>kupci</dc:subject><dc:subject>vedenje</dc:subject><dc:subject>reklamacije</dc:subject><dc:subject>reševanje problemov</dc:subject><dc:subject>nakup</dc:subject><dc:subject>odločanje</dc:subject><dc:subject>zadovoljstvo</dc:subject><dc:subject>trgovec</dc:subject><dc:subject>trgovske družbe</dc:subject><dc:subject>trgovinsko podjetje</dc:subject><dc:subject>potrošnik</dc:subject><dc:subject>vedenje</dc:subject><dc:subject>psihologija potrošnika</dc:subject><dc:subject>orodja</dc:subject><dc:subject>meritve</dc:subject><dc:subject>modeli</dc:subject><dc:subject>ponudba</dc:subject><dc:subject>komuniciranje</dc:subject><dc:subject>metodologija</dc:subject><dc:subject>metode</dc:subject><dc:subject>kvaliteta</dc:subject><dc:subject>ocenjevanje</dc:subject><dc:publisher>[L. Uršnik]</dc:publisher><dc:date>2006</dc:date><dc:date>2007-09-28 11:28:48</dc:date><dc:type>Diplomsko delo</dc:type><dc:identifier>7529</dc:identifier><dc:language>sl</dc:language></rdf:Description></rdf:RDF>