Digital transformation in a medium-sized road freight companyLogožar, Klavdij (Avtor) Filipič, Peter (Avtor) digital transformationroad freight transportdigital maturityERPSloveniacase studyDigital transformation is a key driver of competitiveness in road freight transport, yetempirical evidence for medium-sized carriers in Central and Eastern Europe remainslimited. This article examines how a Slovenian road freight SME can move from partialdigitalisation to a structured transformation programme. It applies a seven-dimensionaldigital maturity framework in an in-depth case study of Transport Company X, usinginternal documentation, operational and financial data, and workshops with managersand employees. The assessment reveals low to intermediate maturity: basic digital toolsare in place, but systems are fragmented, processes remain manual, governance isweak, and digital skills are uneven. A three-phase roadmap is proposed, progressingfrom process standardisation and basic KPI reporting to ERP-centred integration, andultimately, customer-facing digital services and analytics. Scenario-based estimatesindicate meaningful improvements in efficiency, costs, service quality and incrementalsustainability performance, offering practical guidance for road freight SMEs andpolicymakers.20262026-04-24 10:02:25Znanstveno delo97908sl