20.500.12556/DKUM-10292 MERJENJE ANGAŽIRANOSTI SODELAVCEV V IZBRANEM PODJETJU ENGAGEMENT SURVEY OF ASSOCIATES IN TARGET COMPANY Zaposleni in sodelavci so edinstvena konkurenčna prednost vsakega podjetja. Njihova učinkovitost in angažiranost, torej pripravljenost za delo sta maksimalni, kadar so zadovoljni. Zadovoljni sodelavci pa soustvarjajo uspešna podjetja. Namen tega diplomskega dela je, prikazati zadovoljstvo in angažiranost zaposlenih in vodij področja v izbranem podjetju na treh tržiščih – slovenskem, hrvaškem in bosansko-hercegovskem. Raziskava merjenja angažiranosti, ki smo jo v podjetju izvedli prvič, je pokazala, da nezadovoljstvo sodelavcev povzroča nezadostna komunikacija v podjetju. Zaradi pomanjkanja informacij so vodje področja do novega vodstva podjetja in smeri razvoja nezaupljive. V diplomski nalogi smo podrobneje opredelili pojem organizacijske klime in njenega vpliva na podjetje. Odgovorili smo na vprašanji: »Kolikšna je angažiranost v slovenskem podjetju - med vodjami področja in v primerjavi z zaposlenimi?« in »Kateri dejavniki v največji meri vplivajo na (ne)zadovoljstvo vodij področja, ki delujejo v Sloveniji?«. Glede na rezultat raziskave smo v zaključnem delu naloge podali tudi nekaj predlogov za izboljšanje. Employees and associates are the unique competitive advantage of single organization. Their effectiveness and engagement, meaning willingness to work are best when they are satisfied. Therefore successful companies consist of satisfied associates. The purpose of this diploma is to show the engagement and satisfaction level of employees and zone managers in this particular company, considering three markets – Slovenian, Croatian and Bosnian market. It is the first time this markets have done Engagement Survey which showed that dissatisfaction among workforce is caused mainly by lack of communication. Zone managers don’t trust new Country Manager and new development strategy due to lack of information. The concept of Organisational Climate has been determined and explained how it impacts the company. Answers to questions: »What is the Engagement Index in Slovenian market – among Zone Managers and vs Employees?« and »Which are the strongest and weakest Engagement drivers among Slovenian Zone managers?« were given as well. Considering the results of Engagement Survey also some suggestions for improvement were created at the end of diploma. - Organizacijska klima - Zadovoljstvo sodelavcev - Indeks angažiranosti sodelavcev - Komunikacija - Organisational Climate - Associate Satisfaction - Associate Engagement Index - Communication true true false Slovenski jezik Angleški jezik Diplomsko delo 2009-05-04 19:38:20 2009-06-04 14:18:13 2022-04-11 16:09:27 2022-04-16 03:19:34 2009 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 6454547 URN:SI:UM:DK:K6Z1E5IS VS_Cvijanovic_Gordana_2009.pdf VS_Cvijanovic_Gordana_2009.pdf 1 D0ACAAB1D21CADA6582CE897B73F78F8 09b6465ea0c12b0d9d9715258b0cb4bfe39f07debb336d49af0f02ec4ad2ffc8 c837e973-7c02-11eb-bb7a-00155d0001ca 20.500.12556/dkum/258ed988-a63a-498c-81a0-64a08abc6662 https://dk.um.si/Dokument.php?lang=slv&id=8428 Fakulteta za organizacijske vede 0 0 0