20.500.12556/DKUM-10363 PRIMERJAVA KOMUNIKACIJSKIH KANALOV NA VISOKOŠOLSKIH INŠTITUCIJAH COMPARISON OF COMMUNICATION CHANNELS AT THE INSTITUTIONS OF HIGHER EDUCATION V izobraževanju, kjer je učinkovita komunikacija pomembna, se za komunikacijo med študenti, profesorji in asistenti uporabljajo spletne strani, spletni forumi, elektronska pošta, telefonska komunikacija in osebna komunikacija v obliki govorilnih ur. Z uporabo anketnega vprašalnika smo med študenti, profesorji in asistenti dveh visokošolskih inštitucij opravili raziskavo o pogostosti uporabe in uporabnosti komunikacijskih kanalov in ažurnosti, točnosti in razumljivosti dobljenih informacij. Na osnovi rezultatov ankete smo ugotovili, da študenti najpogosteje uporabljajo spletne strani, spletne forume in elektronsko pošto, skoraj nikoli pa telefona. Najtočnejše informacije dobijo preko spletnih strani, elektronske pošte in osebne komunikacije, najrazumljivejše pa preko elektronske pošte in osebne komunikacije. Najbolj z lahkoto uporabljajo elektronsko pošto in osebno komunikacijo. Prav tako smo ugotovili, da razlike v razširjenosti uporabe komunikacijskih kanalov med različnimi visokošolskimi inštitucijami obstajajo, niso pa velike. Menimo, da je na področju komunikacije na visokošolskih zavodih še prostor za izboljšave. In education, where efficient communication is important, web pages, web forums, email, telephone and face-to-face communication in the form of consultations are used for communication between students, professors and assistants. With the use of a questionnaire, we conducted a research on the incidence and usability of communication channels among students, professors and assistants at two institutions of higher education, and on accuracy and understandability of given information, and how up-to-date the information is. Based on the questionnaire results, we concluded that most used among students are web pages, web forums and email. Telephone is almost never used. Students get the most accurate information through web pages, email and face-to-face communication, whereas they get the most understandable information through email and face-to-face communication. The easiest way to get information through are email and face-to-face communication. We also came to conclusion that differences between institutions of higher education do exist, though they are not big. We think that there is still a place for improvements in the area of communication on institutions of higher education. empirična raziskava komunikacijski kanali modeli komuniciranja visokošolske inštitucije empirical research communication channels communication models institutions of higher education true true false [G. Hrastnik] Slovenski jezik Angleški jezik Diplomsko delo 2009-05-07 14:35:34 2009-06-02 10:47:32 2022-04-11 16:12:57 2022-04-16 03:23:16 2009 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 [316.776+004.7]:378(043.2) 13293078 URN:SI:UM:DK:VHFACZCI UNI_Hrastnik_Gregor_2009.pdf UNI_Hrastnik_Gregor_2009.pdf 1 669CEE78FBE987DC14CB9566566B037D 71be75667ba3f5598e9e0026312d86791a5ebeb3357c3cf6de4766da3113fb0c ce3a8f39-7c02-11eb-bb7a-00155d0001ca 20.500.12556/dkum/4021b0d3-9c2c-4740-aae8-65db38f8b594 https://dk.um.si/Dokument.php?lang=slv&id=8424 Fakulteta za elektrotehniko, računalništvo in informatiko 0 0 0