20.500.12556/DKUM-11019 Zadovoljstvo zaposlenih v Zdravstvenem domu Slovenska Bistrica Employees' satisfaction in Health center Slovenska Bistrica Na zadovoljstvo pri delu deluje mnogo dejavnikov, ki izhajajo iz konkretnega delovnega okolja. So rezultat ocene dela ali doživljanja pri delu. Le zadovoljni zaposleni so lahko tudi uspeÅ¡ni in prispevajo k kakovosti dela. Z diplomsko nalogo smo želeli ugotoviti kako so zaposleni zadovoljni z delovnimi pogoji, kakÅ¡no je medsebojno komuniciranje, pretok informacij, kako so zadovoljni z rezultati dela in kakÅ¡no motivacijo jim predstavlja plača in druge vrednote. V anketi je sodelovalo 64 od 84 zaposlenih v zdravstvenem domu. Za potrebe raziskave smo razvili vpraÅ¡alnik »Merjenje zadovoljstva zaposlenih v Zdravstvenem domu Slovenska Bistrica« v povezavi z ISO standardom kakovosti. Podatke smo obdelali s pomočjo programa Excel, določitvijo absolutnih frekvenc in mediane. Povprečna ocena zadovoljstva zaposlenih je bila 3,6, kar smo ocenili kot dobro. Rezultati so nam pokazali na katerih področjih moramo ukrepati, da bomo ob povečanem zadovoljstvu dosegli povečano učinkovitost zaposlenih in posledično zadovoljstvo pacientov. Many factors influence our satisfaction at work, they arise from our definitive working environment. They are the result of our work and experiences at work. Only satisfied employes can be successful and are able to contribute to the quality of work. Wh our research project we wanted to find out, how the employes are satisfied with their working conditions, mutual communication , the flow of information, how they are satisfied with the results of their work and what motivation does their salary and other values represent. In our survey we questioned 64 out of 84 employes of our medical center. For our research needs we developed the questionnaire » Mesuring the satisfaction of our employes in Medical center Slovenska Bistrica » in connection with the ISO standert of quality. The data was processed with help of the program Excel, then setting the absolute frequency and meridian. The average grade of our employes satisfaction was 3,6 which was graded as good. The results showed us in which areas we have to act, to achieve increased satisfaction, at the same time increasing efficiency of our employes which will in turn effect the satisfaction of our patients. zadovoljstvo zaposlenih kakovost v zdravstvu komunikacije zdravstveni dom. satisfied employes quality in health care communications medical center. true true false [B. Špes] Slovenski jezik Angleški jezik Diplomsko delo 2009-06-21 09:05:58 2009-07-15 10:49:38 2022-04-11 23:24:39 2022-04-17 03:25:53 2009 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 614.2:331.101.32 1490340 URN:SI:UM:DK:1WG4TQZZ VS_Spes_Brigita_2009.pdf VS_Spes_Brigita_2009.pdf 1 0DF050C4443B57CCE3431E1AC04A1366 7ee9f8198492f94cfe538f3a2e3aca2cdba1223b018ab0f2926324cc3503a2f3 07c877b1-7c03-11eb-bb7a-00155d0001ca 20.500.12556/dkum/b51c00cd-b77f-465a-9e58-5b4e7d952d50 https://dk.um.si/Dokument.php?lang=slv&id=9692 Fakulteta za zdravstvene vede 0 0 0