20.500.12556/DKUM-12021 Zadovoljstvo zaposlenih v podjetju Tuš Telekom d.d. SATISFACTION OF EMPLOYEES IN COMPANY TUŠ TELEKOM D.D. Le zadovoljni zaposleni so lahko pri delu resnično učinkoviti in uspešni, in zato je vsaka organizacija lahko resnično učinkovita in uspešna le, če je v njej velika večina posameznikov zadovoljnih. Dejstvo je, da je organizacija močna le toliko, kolikor je močan človeški kapital v njej, človeški kapital pa bodo hitreje in intenzivneje generirali tisti posamezniki, ki so zadovoljni. To vpliva na krepitev celotnega kapitala organizacije, na večjo produktivnost in nadalje na krepitev finančnega kapitala organizacije (Mihalič, 2008, str. 4). V avgustu leta 2008 sem pričela s študentskim delom v podjetju Tuš Telekom d.d. in v letu dni se je zgodilo veliko organizacijskih sprememb, kar je vplivalo tudi na zadovoljstvo zaposlenih, zato sem se tudi odločila za pisanje diplomske naloge na to temo. V uvodnem delu sem predstavila problem, podjetje Tuš Telekom d.d., omejitve in metode dela. V teoretičnem delu sem razložila teoretične osnove, ki so pripomogle k lažjemu razumevanju raziskovalnega dela. Na podlagi vprašalnika, kjer so bili glavni sklopi organiziranje, motivacija, nagrajevanje, komuniciranje, informiranje in funkcionalni pogoji za delo, sem ugotovila, kaj menijo zaposleni, da bi bilo potrebno izboljšati za večje zadovoljstvo zaposlenih. Ugotovila sem, da na določenih področjih resnično prihaja do nezadovoljstva, ker oddelki slabo komunicirajo med seboj, ker informacije niso pravočasne, ker zaposleni nimajo možnosti dodatnega izobraževanja, ker niso seznanjeni z rezultati dela, ker nimajo realnih možnosti za napredovanje, premalokrat pa so tudi nagrajeni za dobro opravljeno delo. Zaposleni so podali tudi nekaj predlogov za izboljšanje zadovoljstva. Z upoštevanjem teh predlogov in z rezulatiti, ki smo jih dobili v raziskavi lahko podjetje odpravi te pomanjkljivosti in zaposleni bodo bolj zadovoljni, s tem pa bo organizacija delovala učinkovitejše in uspešnejše. Only content workers can be truly efficient and successful at their work. That is why any organization can be truly efficient and successful only if there is a great majority of content individuals. The fact is that every organization is only as strong as the human capital in it. In addition, the human capital is generated much faster by content individuals. This strengthens the entire company capital, increases productivity and furthermore strengthens the financial capital of a company (Mihalič, 2008, p. 4). In August 2008 I started to work as a student in The Tuš Telekom d.d. company. There were a lot of organizational changes in one year, which clearly effected the contentment of employees. For this reason I have decided to write my thesis on this subject. In introduction I presented the problem, the Tuš Telekom d.d. company, restrictions and methods. In theoretical part I explained theoretical basis, which helped to better understanding of my research work. On the basis of a questionnaire - consisting of the following parts: organization, motivation, rewards, communication, giving information and functional work conditions - I established the employees’ opinion on what would have to improve for better contentment of workers. I found out that workers truly are discontent on distinct areas. That is because of bed communication between them, because of too late information, because of no real chances for promotion, no additional education, because workers are not informed about work results and because they are not rewarded for performing well. Employees also gave some suggestions on how to improve their contentment. Considering these suggestions and research results the company can loose these deficiencies and workers will be more content. In addition the company will be able to perform efficient and successful as it goal is. zadovoljstvo zaposlenih organizacija motivacija nagrajevanje komuniciranje employee satisfaction organization motivation rewarding communication true true false Slovenski jezik Angleški jezik Diplomsko delo 2009-09-29 22:12:15 2009-12-15 10:56:35 2022-04-12 07:09:11 2022-04-19 03:08:39 2009 0 Kranj 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 6566419 URN:SI:UM:DK:EHTUHKHA UNI_Ursic_Natasa_2009.pdf UNI_Ursic_Natasa_2009.pdf 1 81F5266229921C26172730CC5C7F816C 5a7cec7d80406ae351b241e8dab2a5eff62b6db3550bee440b446cfc5cfd2fc6 4af68c36-7c03-11eb-bb7a-00155d0001ca 20.500.12556/dkum/1673e23b-1894-4e80-b925-33d00abc89e9 https://dk.um.si/Dokument.php?lang=slv&id=11109 Fakulteta za organizacijske vede 0 0 0