20.500.12556/DKUM-13275 STALIŠČA OPERATIVNEGA MANAGEMENTA K RAZVOJU THERMANE D.D. ATTITUDES OF OPERATIONS MANAGEMENT TOWARDS THE DEVELOPMENT OF THERMANA INC. POVZETEK Operativni management je ključni kader za doseganje ciljev podjetja, saj imajo njegove odločitve velik in neposreden vpliv na samo poslovanje podjetja. Konkurenca na trgu je močna in neizprosna, kar se odraža tudi v zdravstvu in turizmu, to je v panogah, v katerih deluje tudi Thermana d.d. V diplomskem delu smo raziskali stališča operativnega managementa do razvoja Thermane d.d., pokazali na slabosti in pomanjkljivosti in nakazali možne rešitve. Diplomsko delo zajema dva dela. V teoretičnem je zajet pregled literature s področja organizacije in managementa, operativnega managementa in turizma. Empirični del zajema predstavitev družbe, analizo rezultatov ankete, ki je bila izvedena v Thermani d.d. ter sklepe in predloge nastale na podlagi rezultatov ankete. ABSTRACT As far as personnel is concerned, operations management is essential in achieving company's objectives, as its decisions have a direct impact on company performance. Today's market is highly competitive, which also reflects in healthcare and tourism, i.e. in the industries where Thermana Inc. operates. The thesis closely examines the attitudes of operations management towards the development of Thermana Inc., tackles its weaknesses and shortcomings, plus suggests possible solutions. The thesis consists of two parts. The theoretical part comprises an overview of references from the field of organization and management, operations management and tourism. The empirical part encompasses the presentation of the company, the analysis of the survey conducted in Thermana Inc., and finally, conclusions and suggestions that have been made on the basis of the survey results. Management Operativni management Organizacija Turizem Zdraviliški turizem Wellness Thermana d.d. management operations management organization tourism thermal spa tourism wellness Thermana Inc. true true false Slovenski jezik Angleški jezik Diplomsko delo 2010-03-01 12:53:36 2010-05-07 12:05:31 2022-04-12 11:03:28 2022-04-21 03:08:28 2010 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 6652179 URN:SI:UM:DK:MTAQX2P4 VS_Gorjup_Damijan_2010.pdf VS_Gorjup_Damijan_2010.pdf 1 F9D3FD8E1CD9FF26D109D61A80B0E885 a5a8da41b5934735a62fec805b420fb4e63cd39b5883c515fcdd45936251ca51 dd3dde65-7c03-11eb-bb7a-00155d0001ca 20.500.12556/dkum/124a0959-5c5c-4354-ac7e-a5c0d50a5108 https://dk.um.si/Dokument.php?lang=slv&id=13454 Fakulteta za organizacijske vede 0 0 0