20.500.12556/DKUM-13356 VPLIV MOTIVACIJE NA ZADOVOLJSTVO PRODAJNEGA OSEBJA V MALOPRODAJI V LJUBLJANI MOTIVATION INFLUENCE ON SATISFACTION OF RETAIL SALES PERSONNEL IN LJUBLJANA Diplomsko delo obravnava pomen človeškega dejavnika v organizaciji ter obvladovanje reševanja problema motivacije in nagrajevanja prodajnega osebja. Prikazano je področje organizacijske klime in zadovoljstva zaposlenih, pri čemer izhajamo iz sodobnih motivacijskih teorij. Poudarek smo naredili na dejavnikih, ki vplivajo na uspešnost pri delu. Kako visoko na motivacijski lestvici se pojavijo določeni dejavniki, pa smo preučili s pomočjo raziskave, ki je prikazana na koncu diplomskega dela. Naključno izbrano prodajno osebje je odgovarjalo na vprašanja, ki so se navezovala na zadovoljstvo na delovnem mestu ter doživljanje organizacije, v kateri delajo. Podali so svoje mnenje in predloge o dejavnikih, ki jih spodbujajo pri njihovem delu. Na podlagi opisanih teorij in opravljene raziskave pa so v zaključku strnjene ugotovitve o motiviranosti zaposlenih. Podanih je tudi nekaj predlogov za izboljšavo sistema nagrajevanja. My diploma thesis addresses the meaning of the human factor in an organization and aims to solve the problem of motivation and remuneration of sales personnel. Resulting from the modern motivational theories, the organizational climate as well as satisfaction of the employees was highlighted. Special emphasis was also placed on factors that affect the performance at work. How high on motivational scale certain factors appear was determined by the research, which can be found at the end of the diploma thesis. Randomly selected sales personnel were answering questions related to work satisfaction and how they experience the organization they work in. They outlined their opinions and comments on the factors that encourage them at their work. On the basis of the described theories and performed research there are findings in the ending of the thesis about the motivation of the employees. There are also some suggestions given about how to improve the remuneration system. - Motivacija - Nagrada - Zadovoljstvo - Medsebojni odnosi - Motivation - Reward - Satisfaction - Interpersonal relations true true false Slovenski jezik Angleški jezik Diplomsko delo 2010-03-08 12:29:41 2010-05-05 10:37:46 2022-04-12 11:06:55 2023-12-16 03:10:18 2010 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 6645011 URN:SI:UM:DK:2LYVXEXB VS_Percic_Martina_2010.pdf VS_Percic_Martina_2010.pdf 1 8848EFD38A977AB4EE3B09A4A3AA286D d08795221107045b8643cd62c8386750552d8f8d94b7b5fb06dac7d076bc8031 e26555b6-7c03-11eb-bb7a-00155d0001ca 20.500.12556/dkum/c99674d7-9153-40a3-8107-5b228bf32be8 https://dk.um.si/Dokument.php?lang=slv&id=13470 Fakulteta za organizacijske vede 0 0 0