20.500.12556/DKUM-13520 VPLIV VODENJA NA KAKOVOST DELA ZAPOSLENIH V PROIZVODNEM OBRATU IMPACT OF MANAGEMENT ON THE QUALITY OF THE WORK OF EMPLOYEES IN THE MANUFACTURING PLANT Zaposleni so v današnjem poslovnem svetu, poleg dobre tehnologije in materialnih virov, ključnega pomena za uspešnost podjetja. Kako in na kakšen način zaposlene voditi, jih motivirati in z njimi komunicirati, kako uvajati spremembe in izboljšave ter kakšne osebnostne lastnosti mora imeti dober vodja so vprašanja, s katerimi sem se ukvarjala v diplomski nalogi. Problem vpliva vodenja zaposlenih na kakovost dela sem raziskovala praktično, na primeru zaposlenih v podjetju Krka, tovarna zdravil, d.d., Novo mesto, in sicer v proizvodnem obratu, kjer se izdelujejo trdne oblike zdravil. Na podlagi preučevanja vrnjenih anketnih vprašalnikov sem prišla do ugotovitev, da so zaposlenim zelo pomembni dobri odnosi s sodelavci in nadrejenimi ter pohvale za dobro opravljeno delo. Menijo, da neurejeni medsebojni odnosi negativno vplivajo na kakovost njihovega dela. Stopnja komunikacije v obratu je na dokaj visokem nivoju, zaposleni si od nadrejenih najbolj želijo povratne informacije o rezultatih svojega dela. Osebnostne lastnosti, ki jih zaposleni pričakujejo od nadrejenih so strokovnost, odločnost, pravičnost in učinkovitost. Želijo si tudi, da njihovi nadrejeni prisluhnejo njihovim idejam in predlogom. Splošno gledano pa so zaposleni z vodenjem in z delom svojih nadrejenih zadovoljni. Besides having a good technology and access to material sources the employees are of key importance in today's business world. In my diploma thesis I examined how and in what way to lead, motivate and communicate with employees, how to introduce changes and improvements and what personal characteristics a good manager has to have. I carried out my survey on this topic in the pharmaceutical company Krka d.d. in Novo mesto, in department – plant for hard form of drugs. After thoroughly studying the questionnaires I had given to employees, I came to the conclusion that they find good relations with co-workers and superiors very important and that they also want and long for praise for a job good done. Unsettled mutual relations can be a problem and can affect the quality of their work. The actual level of communication is quite high and most of all they want a feed-back from superiors about their work. The most important personal characteristics the employees expect from their superiors are: professionalism, determination, fairness and effectiveness. And last but not least, employees want that superiors listen to their ideas and suggestions. All in all, they are pleased with them, with their leadership and work in general. • vodenje • kakovost • motivacija • komunikacija • osebnostne lastnosti • izboljševanje in uvajanje sprememb. • leadership • quality • motivation • communication • personal characteristics • improvements and introduction of changes. true true false Slovenski jezik Angleški jezik Diplomsko delo 2010-03-25 18:37:00 2010-05-06 11:02:55 2022-04-12 11:15:42 2023-12-16 03:18:11 2010 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 6649363 URN:SI:UM:DK:UADAUQAG VS_Spingler_Jelka_2010.pdf VS_Spingler_Jelka_2010.pdf 1 D8AF6BF754436B671F10E3BD137ED83E 7f64be179cbfd3811b187e8ff62db4e084e9316cf44dd9abecf8fa1ac4bfe168 ecb85672-7c03-11eb-bb7a-00155d0001ca 20.500.12556/dkum/88ae9da0-33da-47fe-afbb-c22c7dc58045 https://dk.um.si/Dokument.php?lang=slv&id=13732 Fakulteta za organizacijske vede 0 0 0