20.500.12556/DKUM-14111 VLOGA OPERATIVNEGA MANAGEMENTA PRI RAZVOJU UNICREDIT BANKE SLOVENIJE D.D. THE ROLE OF OPERATIVE MANAGEMENT IN THE DEVELOPMENT OF UNICREDIT BANK SLOVENIA D.D. Diplomsko delo predstavlja vlogo operativnega managementa pri razvoju Unicredit Banka Slovenije d.d. Operativni management predstavlja ključen kader, ki s svojim znanjem, sposobnostjo in pripravljenostjo lahko pripelje do realizacije ciljev in razvoja banke. V teoretičnem delu gre za pregled strokovne literature na področju organizacije, managerja, managementa, operativnega managementa, operativnega managementa v Unicredit Banki Slovenije d.d. V empiričnem delu je predstavljena raziskava v Unicredit Banki Slovenije d.d. s pomočjo anketnega vprašalnika. Za ugotovitev sedanjega stanja smo anketirali operativni managerski kader, kader poslovanja s prebivalstvom in kader poslovanja s pravnimi osebami v banki. Namen raziskave je opredeliti in pojasniti pomen operativnega managementa v Unicredit Banki Slovenije d.d. Rezultati so pokazali, da je Unicredit Banka Slovenije d.d. dobro organizirana banka, ima kvaliteten, spodoben in perspektiven kader in ima možnosti izobraževanja in napredovanja. This diploma thesis presents the role of operations management in the development of the Unicredit Banka Slovenija d.d. bank. Operations managers are key experts who use their knowledge, abilities and readiness for developing the bank and realizing its goals. The theoretical part is an outline of textbooks in the areas of organization, management and operations management in the Unicredit Banka Slovenija d.d. bank. The empirical part is represented by a query performed in the Unicredit Banka Slovenija d.d. bank. We have used questioners in the operations management, personal banking and business & corporate sectors. The purpose of the research is to define and explain the role of operations management in the Unicredit Banka Slovenija d.d. bank. The results have shown that it is a very well organized bank with good, decent and ambitious employees, who are able to learn and make progress within the bank. Organizacija manager operativni management. Organization manager operations management. true true false Slovenski jezik Angleški jezik Diplomsko delo 2010-05-26 15:29:40 2010-09-13 12:16:44 2022-04-12 11:44:46 2023-12-17 03:15:42 2010 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 6710291 URN:SI:UM:DK:HWYHIQFO VS_Horvat_Metod_2010.pdf VS_Horvat_Metod_2010.pdf 1 F596D219AC2709043F129D17322F4415 9823548fe816f6a73803ff5b729db5c94fb008aea593fc88350ee83c6f69aada 14450d43-7c04-11eb-bb7a-00155d0001ca 20.500.12556/dkum/45595149-0b0f-4c5b-9ed4-58f3dc3ad623 https://dk.um.si/Dokument.php?lang=slv&id=14836 Fakulteta za organizacijske vede 0 0 0