20.500.12556/DKUM-14204 POSKUS IZDELAVE URAVNOTEŽENEGA SISTEMA KAZALNIKOV V NEPRIDOBITNI ORGANIZACIJI X EXPERIMENTAL IMPLEMENTATION OF BALANCED SCORECARD INDICATORS IN NONPROFIT ORGANIZATION X Diplomsko delo predstavlja analitično raziskavo znotraj množice študij o učinkovitosti nepridobitnih organizacij. V prvem delu zajema teoretično opredelitev nepridobitnih organizacij ter vlogo uravnoteženega sistema kazalnikov v nepridobitni sferi. V empiričnem delu naloge smo v prvi fazi oblikovali predlog zasnove kazalnikov za štiri teoretično opredeljena področja uravnoteženega sistema kazalnikov. Nadalje pa smo izvedli meritev in analizo oblikovanih kazalnikov na podlagi pridobljenih podatkov iz proučevane nepridobitne organizacije X. Z raziskavo smo prišli do zaključka, da ima proučevana nepridobitna organizacija X dovolj jasno opredeljeno strategijo, vizijo in cilje, da je bilo moč na njihovi podlagi opredeliti cilje za posamezne vidike uravnoteženega sistema kazalnikov. Pri tem smo imeli precej težav z zbiranjem potrebnih podatkov za izračun oz. meritve oblikovanih kazalnikov ter nadaljnjo analizo le-teh. Vendar smo uspeli navkljub težavam izmeriti ter analizirati 55% vseh oblikovanih kazalnikov. In this diploma paper, an analytical research within the studies on the non-profit organizations' efficiency was presented. In the first part, a theoretical definition of non-profit organizations was given, and their role as a balanced scorecard in the non-profit sphere was described. In the empirical part of the diploma paper, a concept proposal for indicators of four theoretically defined areas of balanced scorecard was formulated first. Then, on the basis of the acquired data from the analyzed non-profit organization X, a measurement and an analysis of the defined indicators were conducted. We arrived at a conclusion that the strategy, vision and objectives of the analyzed non-profit organization X were sufficiently clear; on this basis, it was possible to define objectives for each individual perspective of the balanced scorecard system. We had many difficulties in collecting the needed data for the calculation or measurements of the defined indicators, and their further analysis. Despite the difficulties, we managed to measure and analyze 55 % of all the defined indicators nepridobitne organizacije uravnoteţeni sistem kazalnikov merjenje učinkovitosti vidik poslovanja z odjemalci - uporabniki finančni vidik vidik notranjih procesov vidik učenja in rasti strategija vizija poslanstvo kazalniki non-profit organizations balanced scorecard efficiency measurements customer – clients perspective financial perspective internal process perspective learning and innovation perspective strategy vision mission indicators true true false [J. Pišek] Slovenski jezik Angleški jezik Diplomsko delo 2010-06-01 12:42:35 2010-08-30 11:58:30 2022-04-12 11:49:33 2023-12-17 03:29:11 2010 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 005.2 10344220 URN:SI:UM:DK:FCG7J3XM UNI_Pisek_Jasmina_2010.pdf UNI_Pisek_Jasmina_2010.pdf 1 CF00778652122D6E305EBBE2ADF6C221 05143019dd5c4f8e016c23eae2917893e4499590294e7eb95bb4915bc58625af 191eb02c-7c04-11eb-bb7a-00155d0001ca 20.500.12556/dkum/e75d044d-9f43-40c4-be5b-86dd68e28919 https://dk.um.si/Dokument.php?lang=slv&id=14987 Ekonomsko-poslovna fakulteta 0 0 0