20.500.12556/DKUM-16437 UVAJANJE URAVNOTEŽENEGA SISTEMA KAZALNIKOV V DOBRODELNO ORGANIZACIJO Implementing balanced scorecards in a charity organization Dobrodelne organizacije imajo v današnjem času in okolju vse večji pomen, saj se vse več ljudi znajde v težki duševni in materialni stiski, bodisi zaradi izgube službe ali zdravstvenih težav. Vse to pa pomeni, da se število uporabnikov storitev dobrodelnih organizacij nenehno povečuje, zato so ob omejenih finančnih sredstvih prisiljene sprejemati hitre poslovne odločitve, za katere potrebujejo informacije, ki pa jih lahko pridobijo le ob dobro razvitem sistemu za pridobivanje le-teh. Tak sistem smo oblikovali v magistrski nalogi in ga preizkusili na programu stanovanjskih skupin v dobrodelni organizaciji. Magistrsko delo sestavlja sedem poglavij. V uvodnem poglavju opredelimo področje, probleme, namen, cilje, osnovne trditve in metode raziskovanja. V drugem poglavju na kratko opredelimo pojem in vrste dobrodelnih organizacij, njene značilnosti ter menedžment dobrodelnih organizacij. Temu poglavju sledi poglavje o dosežkih dobrodelnih organizacij. Četrto poglavje prikazuje uravnotežen sistem kazalnikov skozi teorijo. V petem poglavju sledi uvedba uravnoteženega sistema kazalnikov, katerega uvedbo bomo preizkusili na primeru dobrodelne organizacije X v šestem poglavju. Zadnje, sedmo poglavje povzema spoznanja in ugotovitve v zvezi z uvedbo uravnoteženega sistema kazalnikov v dobrodelno organizacijo. Ob pisanju magistrskega dela smo se oprli na razpoložljivo literaturo in uporabili znanja, pridobljena z večletnim delom v dobrodelni organizaciji. Pri proučevanju teme je bilo ugotovljeno, da uravnotežen sistem kazalnikov menedžerjem daje informacije o delovanju dobrodelne organizacije, te informacije pa pripomorejo tudi k sprejemanju odločitev. Skozi uvedbo uravnoteženega sistema kazalnikov smo opazili, da je le-ta živ sistem, ki se lahko nenehno izboljšuje in dopolnjuje. Ob proučevanju uravnoteženega sistema kazalnikov smo ugotovili, da je to sistem za spremljanje uspešnosti poslovanja dobrodelne organizacije, ki bo v primeru uspešne uveljavitve in ob uspešnem poslovanju prinesel dobrodelni organizaciji dobro ime, le-to pa bo pripomoglo, da bo dobrodelna organizacija laže prihajala do finančnih sredstev, ki jih potrebuje za kvalitetno izvedbo svojih programov. Več podrobnosti lahko spoznate skozi branje samega magistrskega dela. Charitable (non-governmental) organizations are gaining an increasing importance in contemporary times and environment, as more and more people find themselves in a difficult mental and physical distress, whether due to job losses or health problems. All the enumerated phenomena result in more and more people using the services of charitable organizations and due to limited financial resources forcing them to resort to fast decision making processes, which need the sort of information that can be only acquired if supported by a well-developed system for obtaining them. Such a system has been developed, presented in this master's thesis and tested through a housing groups' program in a charity organization. This master's thesis consists of seven chapters. The introductory chapter defines the scope, problems, goals, objectives, the basic arguments and research methods. The second chapter briefly defines the concept and types of charitable organizations, their characteristics and charitable organizations' management. This chapter is followed by the chapter on the achievements of charities. The fourth section shows the balanced scorecard system through theory.The fifth chapter describes the introduction of a balanced scorecard, the implementation of which will be tested through an example of a charitable organization in the sixth chapter. The last, seventh chapter summarizes the findings and conclusions regarding the introduction of balanced scorecard in a charitable organization. When writing this master' thesis, we have used all available literature and applied the knowledge acquired in years of working in a charity organization. When studying the subject, we found out that the balanced scorecard system gives managers the information on the operation of charitable organizations, which then contribute to decision making. Through the introduction of balanced scorecard system, we realized that it is a living system that can be continually improved and updated. During the balanced scorecard study, we have concluded that it is a system for monitoring the performance of charitable organizations, which can, if successfully introduced and combined with charitable organization's successful business operation, contribute to organization's good name, thus enabling it to find the financial resources, which are vital for a quality implementation of its programs, easier. You will get to know more details while reading through the master's thesis itself. dobrodelna organizacija uravnotežen sistem kazalnikov charitable organization the balanced scorecard true true false [M. Tovornik] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2010-10-18 09:27:44 2011-10-12 11:42:20 2022-04-13 08:10:07 2023-12-20 03:33:55 2010 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 005.2 10779164 URN:SI:UM:DK:0AHK7W7M MAG_Tovornik_Mojca_2010.pdf MAG_Tovornik_Mojca_2010.pdf 1 04303940C105AF908568AA6C0A2FD8F2 27a21cbfca74cc6edc532863502668bd71482e47095c09c1e5ee6e8f2d074214 a5da207e-7c04-11eb-bb7a-00155d0001ca 20.500.12556/dkum/40e659ed-5476-4290-b565-73d20aad3d80 https://dk.um.si/Dokument.php?lang=slv&id=19771 Ekonomsko-poslovna fakulteta 0 0 0