20.500.12556/DKUM-16981 IZBOLJŠEVANJE PROCESA IZBORA, OCENJEVANJA IN RAZVOJA DOBAVITELJEV V PODJETJU DOMEL, D.D. IMPROVEMENT OF SUPPLIERS SELECTION, EVALUATION AND DEVELOPMENT PROCESS IN COMPANY DOMEL, D.D. V magistrskem delu je predstavljeno izboljševanje procesa izbora, ocenjevanja in razvoja dobaviteljev v podjetju Domel, d. d. Spremljali smo delo na štirih razvojnih projektih, in sicer za kupce Stihl EC, Continental, Swegon in Visteon, kjer se soočamo z neustrezno kakovostjo vhodnega materiala, kar ima za posledice veliko število izdanih OK-1 nalogov in reklamacij dobaviteljem. V magistrsko nalogo je vključena raziskava, katere namen je bil raziskati način dela na omenjenem procesu v slovenskih podjetjih elektro-kovinsko predelovalne industrije. Rezultati raziskave so pokazali, da je podjetje Domel, d. d. na področju izbora, ocenjevanja in razvoja dobaviteljev v veliki meri primerljivo s slovenskimi podjetji, ki so sodelovali v raziskavi. Predstavljeni so predlogi za izboljšanje posameznega segmenta procesa, s katerimi bomo lahko dosegli zastavljen cilj »biti korak pred konkurenco«. Izbor dobaviteljev smo nadgradili s piramido dobaviteljev in projektnim timom, preko katerega se izbirajo dobavitelji. Dobavitelje bomo ocenjevali s Pareto diagramom in preko seminarjev za predstavitev dobaviteljev. Z organizacijo različnih izobraževanj, delavnic in predstavitev bomo skrbeli za razvoj dobaviteljev. Vključevanje dobaviteljev pa bo potekalo po natančno začrtani poti, po kateri bodo dobavitelji vključeni v razvoj izdelka že takoj na začetku projekta. Izvedli smo tudi praktičen primer po postopku Definiraj, Izmeri, Analiziraj, Izboljšaj, Preveri (DMAIC), z namenom povečanja števila »A« dobaviteljev na obravnavanih štirih razvojnih projektih in zmanjšanja stroškov reklamacij in OK-1 nalogov. Rezultati po postopku DMAIC so bili zadovoljivi. Realizirani so bili vsi poglavitni cilji: delež »A« dobaviteljev na obravnavanih projektih se je povečal za planiranih 40%, stroški reklamacij so se zmanjšali za 70%, kar je 20%, več kot smo planirali, stroški OK-1 nalogov pa so se zmanjšali za planiranih 50%. In this thesis we represent improvement of selection process, evaluation and development of suppliers in company Domel, d. d. We traced the work on our four R&D projects. First is for customer Stihl EC, second is Continental, third is Swegon and fourth Visteon. With these projects we are confronting with unsuitable quality of incoming material, and a large figure of our OK-1 forms for handling such material and complaints to our suppliers as well. This thesis includes also research work. The purpose of the research was to find how the mentioned process is handled in other Slovenian companies (electro-metal industry). The results of this research have shown us, that company Domel, d. d. on the field of selection, evaluation and development of suppliers is in large way comparable to other Slovenian companies which were involved in the research. We presented suggestions for improvement of individual parts of the process with which we could reach a goal »to be a step ahead of the competition«. We upgraded the process for selection of suppliers with a pyramid of suppliers and project team, which now handles the selection of the suppliers. We will evaluate the suppliers with the help of a Pareto diagram and during the workshops with suppliers. With organization of different educations, workshops and presentations we will take care for development of our suppliers. Involvement of suppliers will be defined precisely, already from the project start-up. We performed a practical case following the method Define Measure Analyze Improve Control (DMAIC) with the purpose to increase a number of »A« suppliers for monitored projects and to reduce costs on claims and OK-1 procedures. The results of DMAIC method were satisfying. All main goals were realized: the share of »A« suppliers increased for 40% (as it was planned), costs on claims were reduced for 70% (20% more than it was planned), and costs on OK-1 procedures were reduced for 50% (as it was planned). management kakovosti kakovost procesa razvoja izdelka izbor dobaviteljev ocenjevanje dobaviteljev razvoj dobaviteljev vključevanje dobaviteljev DMAIC Quality management Quality of development process Selection of suppliers Evaluation of suppliers Development of suppliers Involvement of suppliers DMAIC true true false Slovenski jezik Angleški jezik Magistrsko delo 2010-12-07 20:28:24 2011-03-09 09:05:14 2022-04-13 09:05:07 2023-12-21 03:26:34 2010 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 6823187 URN:SI:UM:DK:RAO16BAT MAG_Markelj_Mohor_2010.pdf MAG_Markelj_Mohor_2010.pdf 1 43025EEC56570132C5F46D4959251C52 4ce77767009004d67b3bf755d16649134bfe9bdcfa1b618fa1ac47ad53b9f290 c6ffab4c-7c04-11eb-bb7a-00155d0001ca 20.500.12556/dkum/f45b0a1f-48c5-4fc1-b650-2988d3b5e7a6 https://dk.um.si/Dokument.php?lang=slv&id=19528 Fakulteta za organizacijske vede 0 0 0