20.500.12556/DKUM-17421 MOTIVACIJSKA VLOGA MENTORJA V MALOPRODAJI P.S. MERKATOR D.D. MOTIVATING ROLE OF A MENTOR IN THE RETAIL SHOP MERCATOR PLC. Temelji vsakega uspešnega podjetja so jasno zastavljena vizija, vrednote in poslovni cilji, ki temeljijo na visoki stopnji vključevanja in sodelovanja zaposlenih. Pogosto slišimo, da so ljudje največje bogastvo podjetja. Posamezniki so pri opravljanju svojega dela različno uspešni. Svoje delo opravljajo zelo uspešno, uspešno ali pa neuspešno. Zato je cilj vodje povečati pojav prvega in zmanjšati pojav zadnjega ter iz vsakega zaposlenega izvabiti tisto, kar je v njem najboljše. Cilj diplomske naloge je, da ugotovimo, kakšni so načini poslovodij, da motivirajo svoje zaposlene, kakšne načine uporabljajo pri svojem delu in na kaj morajo biti pozorni pri svojem mentorstvu. Glede na to, da se prodajalne nahajajo na različnih lokacijah, bomo z anketo dobili zanimive rezultate. Z anketo smo ugotavljali, ali poslovodje opravljajo to delo zaradi svoje izobrazbe, izkušenj. Da opravljajo tako delo, morajo izžarevati nekaj več kot ostali. Poslovodje so ocenili, da radi poslušajo svoje zaposlene in njihove zanimive ideje tudi uporabijo pri svojem delu in načrtovanju. Kadar so poslovodje pri svojem delu še v vlogi mentorja, pa morajo biti še dodatno pozorni na delo v kolektivu, kajti prihajajo mladi, ki imajo drugačne poglede in nazore na vsakdanji tok življenja. Rezultati raziskave so presenetljivi, saj sem z interpretacijo odgovorov v anketi spoznala, da se poslovodje zavedajo pomembnosti in odgovornosti svojega položaja v trgovini. Tudi sama sem se kot poslovodja srečevala s podobnimi problemi, kako svojo ekipo razvedriti in pripraviti na vsak dan, ki je pomemben pri sestavi celotnega mozaika trgovine. The basis of a successful enterprise is a clear vision of future development together with business objectives and values based on a high level of commitment and co-operation of the employees. It is believed that people are the richest resource of a firm. Every individual is successful in his or her own way.They can do their work with distinction, on an average level or unsuccessfully. Therefore the aim of a manager is to increase the number of the best ones and to diminish the number of those who are not successful.In other words, he must make the most of each employee. The aim of my diploma theme is to find out what ways are used by managers to motivate their employees, which methods they use at their work and what they have to focus on as mentors. According to the fact that shops are located on different areas, our surveys will give us interesting findings. The survey wanted to find out whether managers performed their work the way they did due to their education and experience but it turned out there was more to it. The managers were estimated to be willing to listen to their employees and even used their interesting ideas at their own work and planning, But when a manager has a role of a mentor, he has to pay a special attention to their working collective because there are also new, young employees coming in with different views and opinions about the every day course of events. The overall research made me surprised at some findings which showed that shop managers are aware of the importance and responsibility of their position in a shop.I, myself, as a shop manageress have come across similar problems; for example, how to cheer up my team and prepare them for a new working day, which is an important fact in the whole mosaic of a shop. poslovodja mentor motivacija vodenje zaposleni MANAGER SHOP MANAGER MENTOR MOTIVATION MANAGING EMPLOYEES true true false Slovenski jezik Angleški jezik Diplomsko delo 2011-02-01 22:40:38 2011-08-05 09:32:19 2022-04-13 09:29:18 2023-12-22 03:26:59 2011 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 6882579 URN:SI:UM:DK:X5ZRTMGT VS_Osredkar_Tamara_2011.pdf VS_Osredkar_Tamara_2011.pdf 1 FC51B1D7026D89C814A2F2DEDC7BCC9D 5ad2efb29c9910e74d667d17e1a2376885a04e81cdbb39d007af39c13a8b1c4a e2eaa321-7c04-11eb-bb7a-00155d0001ca 20.500.12556/dkum/1544243a-aa06-4d9b-95fa-fd067a92273d https://dk.um.si/Dokument.php?lang=slv&id=20316 Fakulteta za organizacijske vede 0 0 0