20.500.12556/DKUM-18137 USPOSABLJANJE ZA PREPOZNAVANJE PRISTNOSTI BANKOVCEV S POMOČJO E-GRADIV BANKNOTES IDENTITY RECOGNITION TRAINING USING E-MATERIALS V današnjem konkurenčnem in kapitalistično usmerjenem bančnem svetu je boj za zadovoljne stranke neizprosen. Ko stranka vstopi v bančno poslovalnico, da bi opravila storitev (na primer plačilo položnice, sklenitev vezane vloge), želi le-to opraviti kvalitetno in hitro. Da bi stranko kar najbolje zadovoljili ter si tako zagotovili njeno pripadnost in dober rezime v svojem okolju, potrebujemo usposobljene bančne delavce. Usposobljenih bančnih delavcev pa ne potrebujemo le za zadovoljitev strankinih potreb, ampak tudi za uspešen boj proti družbenemu kriminalu, kot je ponarejanje evrogotovine. Ponarejanje se je do danes že tako posodobilo in razširilo, da imamo nemalokrat občutek, da so ponarejevalci celo korak pred nami. Banke v boju proti prebrisanim in uspešnim ponarejevalcem evrogotovine, s katero imajo bančni delavci vsakodnevni stik pri opravilu storitev, organizirajo klasična izobraževanja, s katerimi skušajo svoje zaposlene kar najbolje usposobiti, kako v trenutku stika z evrobankovcem prepoznati ponarejen bankovec. Kot nadomestilo sedanjega klasičnega usposabljanja za prepoznavanje pristnosti bankovcev predlagamo uvedbo e-izobraževanja s pomočjo e-gradiv. Za vzorčni primer smo s pomočjo odprtokodnega programa Moodle izdelali eno takšnih e-gradiv. SWOT analiza nam je prevetrila prednosti, pomanjkljivosti, nevarnosti in priložnosti uvedbe predlaganega, vse bolj uveljavljenega in modernega e-izobraževanja. Struggle for satisfied clients in these days competitive and capitalistically oriented bank business is inexorable. When a customer enters a bank office in order to take a service (for example payment of bills, deposit), the service should be performed quickly and in high quality manner. In order to meet the client’s needs and consequently ensuring their loyalty and good reputation in bank’s environment, we need trained banking professionals. Qualified bank employees are not only required to meet the customer needs but also to successfully fight against social crime such as forgery of euro cash. Until now money forgery has been modernized and expanded so that we often have a feeling that the forgers are always even one step ahead of us. In the fight against the clever and successful forgers of euro cash, to which bank employees have everyday contact at the job services, banks are organizing conventional training to try their best to qualify employees, how to recognize counterfeit at the moment of contact with banknotes. To identify the authenticity of banknotes we propose the introduction of e-learning with the help of e-learning materials as a replacement of current conventional training. We were using Moodle open-source tool to create one of those e-learning materials as an example. We have pointed out the strengths, weaknesses, threats and opportunities of introducing the proposed, increasingly establishing and modern e-learning using SWOT analysis. Ponarejanje denarja e-izobraževanje e-gradiva Moodle SWOT analiza Money forgery e-learning e-materials Moodle SWOT analysis true true false Slovenski jezik Angleški jezik Diplomsko delo 2011-04-19 16:59:03 2011-08-16 12:54:49 2022-04-13 10:27:58 2023-12-22 03:44:55 2011 0 Kranj 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 6895379 URN:SI:UM:DK:XANOSWTE UNI_Cukic_Vanja_2011.pdf UNI_Cukic_Vanja_2011.pdf 1 57AF11FBAD75749A43CE5D1766C1A3A9 7b5aca6d0d5034d4f1edb59f2b25608ea21c6bd4b868167d66785964d97b2c9c 0e7b0911-7c05-11eb-bb7a-00155d0001ca 20.500.12556/dkum/f6cdc7e6-7445-420c-98f7-bed0315f1afa https://dk.um.si/Dokument.php?lang=slv&id=21500 Fakulteta za organizacijske vede 0 0 0