20.500.12556/DKUM-19291 UVAJANJE SISTEMA VODENJA KAKOVOSTI V MALO PROIZVODNO PODJETJE INTRODUCTION OF A QUALITY MANAGEMENT SYSTEM INTO A SMALL PRODUCTION ENTERPRISE V diplomskem delu so predstavljeni prvi koraki pri uvajanju sistema vodena kakovosti v malo družinsko podjetje Kozjan, d. o. o. Predstavljeni so proizvodni procesi, ki smo jih med izdelovanjem diplomskega dela zaznali v podjetju. Omenjene proizvodne procese smo v skladu z zahtevami standarda ISO9001:2008 dokumentirali in definirali politiko kakovosti za vsak proces. V sklopu diplomskega dela smo naredili analizo stroškov reklamacij. V analizi smo stroške analizirali glede na vzrok za nastanek stroškov, porazdelili pa smo jih tudi glede na vrsto. We are going to present the first steps in introducing of a quality management system in a small family business Kozjan, d. o. o. in our diploma thesis. The thesis presents the manufacturing processes that we have detected in the company while creating the thesis. We documented and defined quality policy for each process in accordance with the requirements of the ISO9001: 2008 standard. We did an expense analysis of complaints as a part of the diploma thesis. In the analysis, we analysed the expenses considering a cause of the expense, and distributed them considering the type of the expense. sistem kakovosti kakovost proces stroški kakovosti quality system quality process quality costs true true false [B. Kozjan] Slovenski jezik Angleški jezik Diplomsko delo 2011-07-03 20:48:47 2011-07-06 10:39:04 2022-04-13 15:15:21 2023-12-25 03:17:23 2011 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 005.6:658.5(043.2) 15439894 URN:SI:UM:DK:RDAS3CQF UNI_Kozjan_Boris_2011.pdf UNI_Kozjan_Boris_2011.pdf 1 A02576391819FA32CB5F4E4D0F3F3B42 b42465c285d951f45747dd79ed0f0afd7f0c3140140434d6568cb62232d1047e 576d4660-7c05-11eb-bb7a-00155d0001ca 20.500.12556/dkum/6746619a-61b4-403c-b595-88d4e7934321 https://dk.um.si/Dokument.php?lang=slv&id=23266 Fakulteta za strojništvo 0 0 0