20.500.12556/DKUM-19392 MANAGEMENTSKI VIDIKI POSLOVNE UČINKOVITOSTI V PODJETJU MANAGEMENT VIEWPOINT OF BUSINESS EFFICIENCY IN THE COMPANY V svojem diplomskem seminarju z naslovom: »Managementski vidiki poslovne učinkovitosti v podjetju«, sem podrobneje predstavil kriterije za presojanje učinkovitosti na primeru realno obstoječega podjetja. V začetku dela sem se osredotočil na sodobne managementske vidike v podjetju, kot so načrtovanje, organizacija, kader, vodenje in nadzorovanje. V nadaljevanju sem predstavil poslovne učinkovitosti, kako upravljati z učinkovitostjo, meriti učinkovitost in kako ta vpliva na uspešnost posameznika in podjetja v celoti. Kot zadnje sem vso navedeno teorijo uporabil še na praktičnem primeru podjetja Avto Jarc d.o.o.. iz podjetja sem si izbral dva ključna področja, kjer je poslovna učinkovitost zaposlenih zelo pomembna. To pa lahko lepo predstavimo iz področja servisiranja vozila, saj je tam učinkovit servis ključnega pomena za zadovoljstvo stranke, hkrati pa merljiv dejavnik učinkovitosti zaposlenega. To pa lahko ugotovimo, da izračunamo število reklamacij na vsakega posameznika. Ključnega pomena za učinkovitost je doseganje zastavljenih ciljev, vizije in poslanstva podjetja. Skozi celotno delo skušam predstaviti, kako pomemben in neobhodno potreben člen v podjetju je manager. Svojo delo opravlja na podlagi dokumentiranih dejstev, podkrepljenimi z ugotovitvami vsakdanjega dela zaposlenih. Bolj kot je posameznik znotraj podjetja učinkovit, boljše in lažje bo podjetje »plulo« skozi vsakdanje probleme in se lažje borilo za obstanek na trgu. In my diploma paper with the title ‘’Management aspects of the business efficiency in a company’’ the criteria for the judgement of efficiency on a case of the real company are introduced. At the beginning the focus is on the contemporary management aspects in a company like planning, organization, personnel, running of a business and control. Afterwards, the business efficiency is introduced, how to manage it, how to measure it and how it affects the individual's productivity and that of a company as a whole. At last, this theory is used on a practical case of the Avto Jarc d.o.o. Company. In a company two basic fields were chosen to show that the business efficiency of the employees is very important. This is shown on the example of servicing the vehicle, because there the efficient service is the key for the client's satisfaction and at the same time a measurable factor of the employee. The latter can be calculated with the number of reclamations per each employee. The efficiency plays a vital part at reaching goals, the vision and vocation of a company. Through the whole paper I am trying to present, how important and needed is a manager in the company. His / her work bases on documented facts, supported by everyday findings of the employees. More the individual is efficient within the company, the better and easier 51 the company will ''be flowing'' through everyday problems and it will easier survive on the market. Ključne besede: management manager poslovna učinkovitost uspešnost organizacija. management manager business efficiency productivity organization true true false [M. Jarc] Slovenski jezik Angleški jezik Delo diplomskega seminarja/zaključno seminarsko delo/naloga 2011-07-11 12:05:42 2011-08-04 11:59:20 2022-04-13 15:20:35 2023-12-25 03:12:28 2011 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 005.336.1 10741020 URN:SI:UM:DK:7UNOOIIG UNI_Jarc_Miha_2011.pdf UNI_Jarc_Miha_2011.pdf 1 8E1247D0A61CC1C4709ABA4B71E11C8F 3660d699f208d803b9b624aa32dca38c7e79777d8b59b338333aadef727127ad 5d4463ce-7c05-11eb-bb7a-00155d0001ca 20.500.12556/dkum/7428b951-03e2-4b4e-a978-b601660f66a1 https://dk.um.si/Dokument.php?lang=slv&id=23424 Ekonomsko-poslovna fakulteta 0 0 0