20.500.12556/DKUM-19874 UPRAVLJANJE RAZNOLIKOSTI ZAPOSLENIH MANAGING STAFF DIVERSITY Danes podjetja poslujejo v času, ko je konkurenca na trgu neizprosna. Prav zaradi tega so podjetja prisiljena poslovati boljše od drugih podjetij in uvesti nekaj novega kar bo prinašalo konkurenčno prednost. Eden izmed takšnih načinov je upravljanje raznolikosti zaposlenih. Gre za koncept vodenja, ki cilja, podpira in izkorišča široko raznolikost sposobnosti oz. zmožnosti zaposlenih v podjetju. V poslovni literaturi se še vedno pojavlja trditev, da raznolikost zaposlenih vpliva na delovanje podjetja. V globaliziranem gospodarstvu v podjetjih prihaja do vse večjega prepletanja različnih ras in kultur. Različni ljudje imajo tudi različna prepričanja, vrednote in življenjski slog. Zato upravljanje raznolikosti v podjetjih postaja vse večji izziv, s katerim se v svetu intenzivno ukvarjajo že dlje časa. Strategije upravljanja raznolikosti so zaradi potreb razvila predvsem podjetja v ZDA, saj imajo zelo raznoliko delovno silo (različne kulture, rase, etnična pripadnost), pa tudi kupce in dobavitelje. V Evropi so se s tem celovito začeli najprej ukvarjati v multinacionalkah, čeprav so posamezni tovrstni ukrepi že dolgo v rabi v številnih (tudi manjših) podjetjih (Revija Manager 2011). Podjetja tako nimajo več izbire ali naj imajo raznolikost zaposlenih, ali pa ne, kajti ta je samoumnevna. Upravljanje raznolikosti ne prinaša le konkurenčno prednost podjetja, temveč tudi mnoge druge prednosti kot so: izogibanje konfliktov med zaposlenimi, bolj atraktivni izdelki in storitve, večjo talentiranost, povečanje razumevanja med zaposlenimi, različni pristopi reševanja problemov, boljše komunikacijske sposobnosti, boljše poznavanje trgov in kupcev, izboljšanje organizacijske kulture, itd… V diplomskem seminarju smo predstavili pojem raznolikost zaposlenih ter podrobneje opisali sestavo raznolikosti zaposlenih (osebnost, notranje, zunanje in organizacijske dejavnike). Poudarek je bil na upravljanju raznolikosti zaposlenih, nastanku tega koncepta, njegovih prednostih in slabostih, izzivih ter njegovi uporabi tako v ZDA, kot tudi v Evropski uniji. Predstavili smo modele, načine, pristope in modele upravljanja raznolikosti v podjetjih. Prav tako pa smo izvedli tudi raziskavo v podjetju Henkel d.o.o., ki se je navezovala na upravljanje raznolikosti v njihovem podjetju. Zanimalo nas je kakšen vpliv ima ta na njihovo poslovanje in kakšne koristi jim prinaša. These days companies operate at a time when market competition is relentless. For this reason, companies are forced to operate better than others and introduce something new which will bring competitive advantage. One of those ways is to manage the diversity of employees. It is a management concept that aims to support and exploit a wide variety of skills or capabilities of the employees in the company. In the business literature, the argument persists that the diversity of employees affects the performance of the enterprise. In a globalized economy in companies there is increasing intermingling of different races and cultures. Different people have different beliefs, values and lifestyle. Therefore, management of diversity in business is becoming more challenging, which is intensively involved in the world for a long time. Diversity of management strategies developed for the needs of mainly U.S. companies, because they have a very diverse workforce (different culture, race, ethnicity) as well as buyers and suppliers. In Europe, this comprehensive first started dealing in multinational companies, although the individual actions of this kind have long been used in many (even small) companies (Revija Manager 2011). Companies no longer have to choose whether to have a diversity of employees or not, because this is obvious. The management of diversity is not just about competitive advantage, but also has many other advantages such as: avoiding conflict among employees, more attractive products and services, better talent, increased understanding between employees of different approaches to solve problems, improved communication skills, better knowledge of markets and customers , improve organizational culture, etc. ... In the undergraduate seminar was presented the concept of employee diversity, and described in detail the composition of the diversity of employees (personality, internal, external and organizational factors). The focus was on diversity management employees, the emergence of the concept, its strengths and weaknesses, challenges and its use in the U.S., as well as in the European Union. We have presented models, methods, approaches and models of diversity management in companies. Also, we carried out a survey at Henkel Ltd., which was about the management of diversity in their company. We wanted to know what impact this has on their business and what benefits they bring. raznolikost sestava raznolikosti zaposleni upravljanje raznolikosti prednosti upravljanja raznolikosti načini upravljanja raznolikosti upravljanje raznolikosti v ZDA upravljanje raznolikosti v EU izzivi Diversity composition of diversity employee diversity management the benefits of diversity management diversity management practices diversity management in the U.S. managing diversity in the EU challenges true true false [T. Furjan] Slovenski jezik Angleški jezik Delo diplomskega seminarja/zaključno seminarsko delo/naloga 2011-09-01 13:24:22 2011-11-23 07:59:37 2022-04-13 15:43:44 2023-12-26 03:19:51 2011 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 331.108 10849052 URN:SI:UM:DK:MA8IZ661 UNI_Furjan_Tamara_2011.pdf UNI_Furjan_Tamara_2011.pdf 1 7C6680627459C2DB955F2B3E9F227CB6 4aaa5e9bc37771fa06b5bbac396f8bdb689627d899aa756e499b66653c5ec339 95df8311-7c05-11eb-bb7a-00155d0001ca 20.500.12556/dkum/d48bee78-c01a-4c1b-8f05-f1a38c3e8209 https://dk.um.si/Dokument.php?lang=slv&id=25063 Ekonomsko-poslovna fakulteta 0 0 0