20.500.12556/DKUM-20410 ZADOVOLJSTVO ZAPOSLENIH V STORITVENEM PODJETJU EMPLOYEE SATISFACTION IN THE SERVICE COMPANY Organizacije se vedno bolj zavedajo, da so ključni dejavnik pri pridobivanju konkurenčnih prednosti ravno njihovi zaposleni. Ustrezno ravnanje z ljudmi je temelj uspeha, ki ga dosežemo z dobro kadrovsko politiko. Zadovoljstvo zaposlenih bi moralo biti za vsako podjetje zelo pomembno, čeprav ga ni tako lahko doseči. Največji motivatorji za dobro opravljeno delo so dobri delovni pogoji, ugodna delovna klima, plača, nagrade … Da bi lahko od vsakega zaposlenega dobili največ, kar zmore, je treba poznati dejavnike, ki vplivajo na zadovoljstvo zaposlenih. Organizacija je lahko uspešna in učinkovita le, če so takšni tudi njeni zaposleni. Predpogoj za uspešno organizacijo so zadovoljni zaposleni. V diplomski nalogi smo proučevali spoznanja in teorije domačih in tujih avtorjev. V empiričnem delu smo s pomočjo raziskave na vzorcu 52-ih zaposlenih v obravnavanem storitvenem podjetju ugotavljali zadovoljstvo pri delu, pri čemer smo predstavili tudi končne rezultate in priporočila. Organisations are becoming increasingly aware that the key factor in obtaining competitive advantages is their employees. Proper treatment of employees is the foundation for success that could be achieved only by good personnel policies. Each company should place great importance on the satisfaction of their employees, although is not easy to achieve. The best motivation tools for good work are good working conditions, good working environment, salary, bonuses, etc. In order to get the maximum from each employee, it is necessary to know the factors affecting the employee satisfaction. An organisation can be successful and effective only if its employees are successful and effective, therefore a prerequisite for a successful organisation is the satisfaction of its employees. The diploma thesis studies the findings and theories of domestic and foreign authors. The empirical part of the thesis attempts to establish the degree of employee satisfaction at work through an analysis carried out on 52 employees of a relevant services providing company. The thesis indicates also the final results and recommendations of the analysis. zadovoljstvo zaposleni storitveno podjetje employee satisfaction service company true true false Slovenski jezik Angleški jezik Diplomsko delo 2011-09-19 11:01:31 2011-10-23 22:06:46 2022-04-14 07:53:55 2023-12-26 03:36:10 2011 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 URN:SI:UM:DK:4IXIOXGE UNI_Salamun_Nina_2011.pdf UNI_Salamun_Nina_2011.pdf 1 1D1D189FE2367B78674022F94513E24A bc02651a9e3d4e2b35b4abf56ad2655e1ec3ff31ea98c09c0aeb0d86488e30ee 9c7a1f84-7c05-11eb-bb7a-00155d0001ca 20.500.12556/dkum/55b1e048-bda6-44d9-bbba-1437b506fbbe https://dk.um.si/Dokument.php?lang=slv&id=25270 Fakulteta za logistiko 0 0 0