20.500.12556/DKUM-21581 VLOGA OPERATIVNEGA MANAGEMENTA PRI RAZVOJU IGRALNICE CASINO KORONA ROLE OF OPERATIV MANAGEMENT BY THE DEVELOPMENT OF CASINO KORONA Uspešna podjetja so predvsem podjetja, ki hitro zaznajo in se hitro odzovejo na potrebe in spremembe trga. Pri tem je zelo pomembno, kako znajo izkoristiti svoje vire, glede na načrtovane cilje. V razmerah, ko je prisotna vse večja konkurenca, prihaja vedno bolj do povečane vloge ljudi, ki s svojim znanjem, usposobljenostjo in ustvarjalnostjo bistveno vplivajo na uspeh podjetja. Namen diplomske naloge je ugotoviti vlogo operativnega managementa pri razvoju igralnice Casino Korona oz. pri razvoju in uvajanju novega bonitetnega sistema. V prvem delu diplomskega dela je s pomočjo strokovne literature predstavljen teoretični vidik managementa in organizacije, operativnega managementa in managementa v igralništvu. V drugem delu je predstavljena igralnica Casino Korona in njen bonitetni sistem, ki je del razvoja podjetja. Zadnji del diplomske naloge predstavlja analiza rezultatov ankete, ki je bila izvedena med predstavniki operativnega managementa v podjetju Casino Korona. Na podlagi ankete sem prišel do rezultatov oz. zaključkov, kako povečati uspešnost operativnega managementa pri razvoju podjetja oz. pri uvajanju bonitetnega sistema. Successful companies are companies that can quickly detect and respond to market needs and changes. It is very important to know how to exploit the resources according to the planned objectives. In situations of increasing competition, people with their knowledge, skills and creativity have an increased role and a significant impact on the success of the company. The purpose of the thesis is to determine the role of operational management in the development of Casino Korona, that is the development and introduction of a new rating system. In the first part of the thesis, the theoretical aspects of management and organization, operational management, and management in the gaming industry through the professional literature, is presented. The second part presents Casino Korona and the rating system which is a part of the development of the company. The last part is the analysis of the survey which was carried out during the operational management in Casino Korona. Based on the survey, we come to conclusions on how to increase the performance of operational management in business development and in introduction of a rating system. Management Operativni management Igralništvo Bonitetni sistem Storitev Management Operational Management Gambling A rating system Service true true false Slovenski jezik Angleški jezik Diplomsko delo 2011-12-06 23:55:35 2012-02-13 12:45:22 2022-04-14 10:42:50 2023-12-26 03:09:31 2011 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 6976787 URN:SI:UM:DK:WYYOH73P VS_Catak_Emir_2011.pdf VS_Catak_Emir_2011.pdf 1 1102B8E484C39448C2F0B76123CC4120 ced1ad581d174c007b82c2ae88fb1183dbfb304faa03f6eaf99ee68d4fcb4d52 a39184eb-7c05-11eb-bb7a-00155d0001ca 20.500.12556/dkum/c8fb08a4-a242-49b4-9141-c2139ae44632 https://dk.um.si/Dokument.php?lang=slv&id=27392 Fakulteta za organizacijske vede 0 0 0