20.500.12556/DKUM-21674 Teorija skrbi in komunikacija v timu zdravstvene nege Theory of caring and communication in the nursing team Teoretično izhodišče. V magistrskem delu smo predstavili komunikacijo in medosebne odnose v timu zdravstvene nege. Prav tako smo opisali teorijo skrbi po Kristen M. Swanson in njen vpliv na odnose med zaposlenimi. Metodologija raziskovanja. Uporabljena je bila kvantitativna metodologija raziskovanja. Podatke smo zbrali s pomočjo delno strukturiranega vprašalnika. V raziskavo je bilo vključenih 80 članov tima zdravstvene nege, ki je potekala v dveh zdravstvenih domovih. Rezultati ankete smo obdelali s pomočjo računalniških programov Microsoft Office Word 2010 in Microsoft Office Excel 2010 ter PASW Statistics 18. Rezultati raziskave. Rezultati ankete so pokazali, da so anketiranci (51 %) zadovoljni s komunikacijo in z medosebnimi odnosi v njihovi delovni ustanovi ter da 65 % anketirancev meni, da je slaba komunikacija med člani negovalnega tima glavni vzrok za neuspešno timsko delo. Prav tako so rezultati ankete pokazali, da pogosteje prihaja do nerazumevanja med medicinskimi sestrami in zdravstvenimi tehniki/tehniki zdravstvene nege, kot pa samo med medicinskimi sestrami. Ugotovili smo tudi, da medicinske sestre pogosteje dajejo navodila ali poučujejo ostale sodelavce v negovalnem timu, kot pa zdravstveni tehniki/tehniki zdravstvene nege (p = 0,006). Za kakovostno zdravstveno nego je skrb bistvenega pomena. Skupaj z zaupanjem in s komunikacijo pa tvorijo pozitiven odnos v timu zdravstvene nege. Sklep. Iz raziskave je razvidno, da je komunikacija bistvenega pomena za učinkovito in kakovostno timsko delo, saj vpliva tako na posameznika kot tudi na medosebne odnose z ostalimi zaposlenimi. Kljub težavam, s katerimi se spopada današnje zdravstvo, so zaposleni še vedno zadovoljni s komunikacijo in z medosebnimi odnosi v njihovi delovni organizaciji. Prav tako se zaposleni zavedajo, da je skrb osrednji element zdravstvene nege, ki vpliva tako na komunikacijo kot posledično tudi na odnose. Theoretical starting point. In the diploma thesis, we are presenting the communication and interpersonal relations in the health care team. We are also describing Kristen M. Swanson's theory of caring and its impact on employee relations. Methodology. For the research the quantitative methodology was used. Data were collected on the basis of a partly structured questionnaire. The study included 80 members of the nursing team, which took place in two health centres. The survey results were processed using the following computer programs: Microsoft Office Word 2010, Microsoft Office Excel 2010 and PASW Statistics 18th. Results of the research. The research results showed that the respondents (51 %) are satisfied with the communication and interpersonal relations in their working place. 65 % of the respondents believe that poor communication among nursing team members is the main cause of unsuccessful teamwork. The results also showed that misunderstandings more often occur among nurses and male nurses/junior nurses, than just among nurses. We also found that nurses give instructions or teach other nursing staff in the team more often than male nurses/junior nurses (p = 0,006). For quality health care, care is essential. Along with trust and communication, it forms a positive attitude in the nursing team. Conclusion. The research shows that communication is essential for effective teamwork and quality as it affects both the individual and the interpersonal relations with other employees. Despite the difficulties faced by today's health care, employees are still satisfied with the communication and interpersonal relations in their work organization. Employees are also aware that care is the central element of health care, which affects both communication and the relationship. medicinska sestra tim zdravstvene nege komunikacija odnos skrb nurse nursing team communication relationship care true true false [S. Maček] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2011-12-15 07:13:33 2012-01-06 14:46:10 2022-04-14 10:47:25 2023-12-29 03:10:23 2011 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 159.9:616-083:614 1758116 URN:SI:UM:DK:KABKXDRB MAG_Macek_Stanislava_2011.pdf MAG_Macek_Stanislava_2011.pdf 1 5A9905EE2C61E74C4429E0CD19FD35DF 5b2f8eae4d2a42cd3e492a220aadb923b8d7c80fccf4924e82f68f913bacc63e e99d5268-7c05-11eb-bb7a-00155d0001ca 20.500.12556/dkum/71955892-0dfa-4ced-a16b-15c1c869c885 https://dk.um.si/Dokument.php?lang=slv&id=27601 Fakulteta za zdravstvene vede 0 0 0