20.500.12556/DKUM-36957 ANALIZA ZADOVOLJSTVA ZAPOSLENIH IN USPEŠNOSTI POSLOVANJA PODJETJA HARVEY NORMAN D.O.O. CELJE ANALYSIS OF EMPLOYEE JOB SATISFACTION AND BUSINESS EFFICIENCY OF HARVEY NORMAN D.O.O. CELJE BRANCH STORE V diplomski nalogi smo proučevali zadovoljstvo zaposlenih in uspešnost poslovanja v podjetju Harvey Norman d.o.o. Celje, ki je avstralsko podjetja in ponuja veliko različnih izdelkov za dom in pisarne, gospodinjske aparate, zabavno elektroniko in računalniško tehnologijo, sedežne garniture, postelje in kuhinje. Zadovoljstvo zaposlenih in uspešnost poslovanja smo obravnavali s teoretičnega in praktičnega vidika. Nedostopnost podatkov, nam je onemogočila ugotavljanja samega vpliva zadovoljstva zaposlenih na uspešnost poslovanja v podjetju Harvey Norman d.o.o. Celje, zato smo medsebojni vpliv ugotavljali na osnovi rezultatov, ki jih je dosegla matična družba Harvey Norman Trading d.o.o. Podatke o zadovoljstvu zaposlenih smo pridobili s pomočjo anketnega vprašalnika, ki smo ga razdelili med zaposlene na začetku leta 2010. Podatke o uspešnosti poslovanja pa smo pridobili iz računovodskih izkazov (bilance stanja in izkaza poslovnega izida) za leti 2009 in 2010. Namen raziskave je bil ugotoviti, s katerimi dimenzijami zadovoljstva pri delu so zaposleni najbolj oziroma najmanj zadovoljni, z namenom , da te dimenzije podjetje izboljša in odpravi posledice, ki bi bile razlog za neuspešno poslovanje podjetja. Med drugim smo želeli tudi ugotoviti, kakšen vpliv ima zadovoljstvo zaposlenih na uspešnost poslovanja podjetja. Analiza raziskave je pokazala, da so zaposleni do določene mere zadovoljni in motivirani. Kljub temu smo mnenja, da se stopnja zadovoljstva zaposlenih v podjetju Harvey Norman d.o.o. Celje lahko še poveča. Dobri poslovni rezultati kljub vedno večji negotovosti, nepredvidljivosti in konkurenčnosti okolja, je dokaz, da lahko podjetje izboljša področje zadovoljstva in motiviranosti zaposlenih. Namreč, vsako podjetja bi se moralo zavedati pomena in pomembnosti upravljanja s človeškim kapitalom. In the diploma thesis we studied employees satisfaction and business efficiency of Harvey Norman d.o.o. Celje branch store, which is Australian company offering a wide variety of products for home and offices, household appliances, consumers electronics and computer technology, sofas, beds and kitchens. Employees satisfaction and business efficiency were treated from a theoretical and practical point of view. Unavailability of data, prevented us to determine a single effect of employee satisfaction on business efficiency in Harvey Norman d.o.o. Celje branch store, therefor we evaluated the interaction based on the results achived by the parent company Harvey Norman Trading d.o.o.. Data on employees satisfaction were gained through a questionnaire, that was distributed among employees at the beginning of year 2010. Data on business efficiency were gained from financial statements (balance sheet and income statement) for the years 2009 and 2010. The purpose of this research was to determine, which dimensions of job satisfaction are employees more or less satisfied, in order to improve these dimensions of enterprise and eliminate the consequences that would be a reason for business failure. Among others, we also wanted to determine the influence of employees satisfaction on business efficiency. Analysis of the research indicated, that employees are to some degree satisfied and motivated. Nevertheless, we believe that the satisfaction level of employees in company Harvey Norman Trading d.o.o. can still increase. Good business results are despite the growing uncertainty, unpredictability and competitiveness of environment, proof that the company can improve the area of satisfaction and motivation on employees. Indeed, every company should be aware of the meaning and importance of human capital. zadovoljstvo zaposlenih motivacija uspešnost poslovanja zaposleni analiza. employees satisfaction motivation business efficiency employees analysis true true false [Ž. Miša] Slovenski jezik Angleški jezik Diplomsko delo 2012-07-15 20:22:39 2012-12-10 13:25:58 2022-04-22 11:03:28 2024-01-01 03:28:30 2012 0 Celje 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 331.1 11254300 URN:SI:UM:DK:LO9OZZKX UNI_Misa_Zana_2012.pdf UNI_Misa_Zana_2012.pdf 1 0377F0E3A0D07B59B9D5A8C630C1BCD6 d326ad659618e9576f3feec80f50c0fb535fce5ec578e5bd2454c6c57a38c8a5 c7024e8c-7c07-11eb-bb7a-00155d0001ca 20.500.12556/dkum/8f4101d3-8309-4400-9c82-f2c10cf7812f https://dk.um.si/Dokument.php?lang=slv&id=48442 Ekonomsko-poslovna fakulteta 0 0 0