20.500.12556/DKUM-37001 IZZIVI E-POSLOVANJA V MALEM PODJETJU NA PRIMERU PODJETJA TVT STORITVE D.O.O. CHALLENGES OF E-BUSINESS IN A SMALL COMPANY: THE CASE OF TVT STORITVE LTD. Elektronsko poslovanje je še nekaj let nazaj potekalo v popolnoma papirnati obliki, le tu in tam je bilo kakšno podjetje, ki je v svoje poslovanje že uvajalo e-poslovanje. Torej e-poslovanje pomeni poslovati elektronsko, v najširšem smislu vključuje uporabo vseh oblik informacijske tehnologije, za fizične in pravne osebe. Podjetje lahko glede na vrsto poslovanja posluje z različnimi udeleženci, ločimo različne vrste e-poslovanja, ki so: poslovanje med podjetji, poslovanje med podjetji in potrošniki ter poslovanje z državno upravo. Te vrste elektronskega poslovanja so za podjetja najbolj pomembna, ampak najbolj razširjeno je poslovanje med podjetji. Podjetje lahko izbira med različnimi oblikami elektronskega poslovanja. Od elektronskega trgovanja, bančništva, elektronskih finančnih prenosov, e-borzništvo, e-zavarovalništva, e-založništva, delo na daljavo ter splošnih in drugih oblik e-poslovanja, ki smo jih podrobneje opisali in predstavili. Podjetja uvajajo e-poslovanje, glede na način poslovanja, saj vse oblike niso primerne za vsa podjetja. Vsako podjetje si lahko za svoj model e-poslovanja izbere model, za katerega meni, da je zanj najbolj primerno, saj obstaja mnogo poslovnih modelov, ki jih razvrstimo na spletne trgovine, e-nabave, e-avkcije, elektronske trgovske centre, storitve tretje stranke v podjetju, ter virtualne skupnosti. Pomemben faktor na področju informacijske in računalniške tehnologije ter e-poslovanja je varnost. Podjetja se zavedajo pomena varnosti, saj vedo, kakšno škodo lahko predstavljajo zloraba, uničenje in drugi dejavniki pri delu s podatki, če ne zagotovijo potrebne varnosti. Tako v poglavju varnosti opišemo fizično in tehnično varnost. V praktičnem delu diplomskega seminarja, pa nas je zanimalo e-poslovanje v malem podjetju na primeru podjetja TVT-STORITVE. Če povzamemo, smo ugotovili, da podjetje TVT-STORITVE pri svojem poslovanju pošilja in prejema račune in druge dokumente, kot so naročila, dobavnice, ponudbe… Podjetje posluje tudi s potrošniki, kot primer navedemo nov način študentske prehrane, svojim potrošnikom omogočajo tudi plačilo s plačilnimi karticami. Z državno upravo poslujejo že od uvedbe portala e-uprava in uporabljajo storitve e-davkov. Od oblik e-poslovanja v podjetju uporabljajo e-bančništvo, elektronsko poslovanje na domu ter delo na daljavo, pri katerih navedemo tudi prednosti tega poslovanja, ki ga vidijo v podjetju. Model elektronske nabave je edini model e-poslovanja, ki ga trenutno uporabljajo v podjetju TVT-STORITVE, vendar na tem področju delajo na projektu uvedbe novega poslovnega modela, ki bo njihova konkurenčna prednost. Kot predlog podjetju navedemo, da bi kot prednost za svoje podjetje uvedlo tudi virtualne skupnosti. Za varnost je v podjetju poskrbljeno s strani podjetja Protect. Fizične varnosti zaradi majhnosti podjetja nimajo, pri svojem e-poslovanju pa uporabljajo digitalni podpis, digitalno potrdilo, identifikacijo ter požarni zid. Prav tako v praktičnem delu vsa področja e-poslovanja v podjetju TVT-STORITVE tudi opišemo. A few years ago e-business (electronic business) was completely conducted on paper; only here and there were some companies which introduced their business online. E–business means that companies have online solutions. In the broadest sense E–business includes the use of all forms of information technology for natural or legal persons. It depends on the type of company’s business with which participants it deals. Therefore we know different types of E-business: business between companies, business with consumers and business with the government. These three types of E-business are the most important for companies, but the most common is business between companies. The companies can choose between different forms of E-business, for example E-banking, E-financial transfers, E-exchange, E-insurance, E-publishing, remote working, general forms of E-business and other forms, which are described in detail. Companies introduce these forms based on their business model, however not all forms of E-business are suitable for all companies. Each company can choose its own model of E-business which is considered to be the most appropriate for it. E-business models can be divided into online shops, E-procurements, E-auctions, E-shopping centers, third party services in the company and virtual communities. Physical and technical security is an important factor in IT, computer technologies and as well in E-business. Companies recognize the importance of security because they know what kind of damage can be caused by abuse. The practical part of the thesis discusses E-business of a small company. In this case it was a company named TVT-STORITVE. In conclusion we found out that the company TVT-STORITVE, according to its E-business model, sends and receives invoices and other documents such as orders, delivery notes, offers etc. What it is more, the company does business with consumers; as an example we took the new way of student meals. Its customers are also allowed to pay with credit cards. Since the introduction of the E-government portal the company does business with State Administration as well as uses the E-taxes. The company’s E-business model also comprises E-banking, E-business at home and remote working. The advantages of such business are also explained as seen from the point of view of the company. E-procurement model is the only model of E-business which is currently used in the TVT-STORITVE company services. The company is currently working on a project of introducing a new business model which will be its competitive advantage. As a business proposal, we suggest the company could introduce a virtual community which might be to its advantage. Security in the company is provided by a protection company. They do not have physical security because they are a small business company and they assume that do not need it. In their E-business they use a digital signature, a digital certificate, an authentication and a firewall. Additionally, all aspects of the E-business model in the company TVT-STORITVE are described in the practical part. elektronsko poslovanje e-poslovanje v malem podjetju vrste e-poslovanja modeli e-poslovanja oblike e-poslovanja varnost e-poslovanja E-business E-business in a small company types of E-business forms of E-business models of E-business security of E-business true true false [D. Indest] Slovenski jezik Angleški jezik Delo diplomskega seminarja/zaključno seminarsko delo/naloga 2012-07-23 12:21:31 2012-11-23 12:54:28 2022-04-22 11:05:29 2021-04-14 03:37:00 2012 0 Lovrenc na Pohorju 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 004.738.5 11218972 URN:SI:UM:DK:107VK0UW VS_Indest_Danijela_2012.pdf VS_Indest_Danijela_2012.pdf 1 68A090A355352F4A6EAF84341EEB56B1 bc692b062b1c0f0727bf0cf37901b8e1e59d60d137d903296843736fb16f2a3b f189df34-7c07-11eb-bb7a-00155d0001ca 20.500.12556/dkum/227e7844-4f70-4eff-8d7b-d438f99660a4 https://dk.um.si/Dokument.php?lang=slv&id=48528 Ekonomsko-poslovna fakulteta 0 0 0