20.500.12556/DKUM-37479 Zadovoljstvo stanovalcev in svojcev z zdravstveno oskrbo v domu starejših Residents and their relatives' satisfaction with Nursing care in the home for the elderly S podaljševanjem življenjske dobe se vedno vec starostnikov oz. njihovih svojcev odloca za institucionalno varstvo. Glavni vzrok za to je prisotnost kronicnih bolezni, kar vodi v poslabšanje zdravstvenega stanja starostnika. V diplomskem delu smo predstavili bivanje starostnikov v institucionalnem varstvu ter ugotavljali, ali so stanovalci in njihovi svojci zadovoljni v domu starejših. Metodologija raziskovanja. Raziskava je temeljila na osnovi kvantitativne metodologije. Podatke smo zbrali s pomocjo anketnega vprašalnika za stanovalce in za svojce s 17 vprašanji odprtega tipa. Rezultati raziskave. Ugotovili smo, da je vecina stanovalcev in svojcev zadovoljnih, tako z delom kakor z odnosom in komunikacijo negovalnega osebja. Vec kot polovica stanovalcev je zadovoljnih tudi z osebnim zdravnikom, medtem ko so svojci izražali nezadovoljstvo z osebnim zdravnikom. Sklep. Zadovoljstvo z osebnim zdravnikom je za vsakega posameznika zelo pomembno, še posebej pa za starostnika, pri katerem je število obiskov toliko pogostejše. Tudi svojci imajo pomembno vlogo pri tem, saj so prav oni mnogokrat tisti, ki jih zanima dejansko zdravstveno stanje. Kakor zadovoljstvo z osebnim zdravnikom tako je tudi dobra komunikacija tako med stanovalci, svojci in osebjem eden izmed najpomembnejših dejavnikov, ki vplivajo na zadovoljstvo. Because of longer life expectancy, more and more elderly people and their families decide for institutional care. Main reason for this is the presence of chronic diseases which leads to worse health status of elderly people. In this Degree work we have presented accommodation for elderly people in institutional care and observed whether the elderly and their families are satisfied in a home for the elderly. Methods of research: this study is based on a quantitative methodology. Data were collected with questionnaire for residents and families with 17 open - ended questions. Results of research: we came to the conclusion that the majority of residents and relatives are satisfied with the work, relationship and communication with nursing staff. More than half of residents are satisfied with their personal doctor, while the relatives expressed their dissatisfaction with the doctor. Conclusion: satisfaction with personal doctor is for each individual very important, especially for the elderly because they have daily contact with the doctor. Relatives are also very important in this situation, because in most cases they are the ones who are interested in the actual health status of elderly. The most important factors which effects on residents satisfaction is good communication with doctor and also good communication with their families and staff. starostnik zdravstvena oskrba zadovoljstvo svojci institucionalno varstvo elderly health care satisfaction relatives institutional care true true false [T. Horvat] Slovenski jezik Angleški jezik Diplomsko delo 2012-09-01 10:32:05 2012-10-29 09:16:25 2022-04-23 23:11:24 2021-04-18 03:17:17 2012 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 614.2:364 1846948 URN:SI:UM:DK:HQQ8FMQX VS_Horvat_Tanja_2012.pdf VS_Horvat_Tanja_2012.pdf 1 DE939BF3A1A110C41B76E9EDBFFA0A70 75e3e57bc3cb0625ad669cf13591377f3fac7ad82da9b495a9c8a288747b9991 40742da4-7c08-11eb-bb7a-00155d0001ca 20.500.12556/dkum/6430024f-e524-4755-9d63-471481fb672d https://dk.um.si/Dokument.php?lang=slv&id=50924 Fakulteta za zdravstvene vede 0 0 0