20.500.12556/DKUM-37826 SUPLEMENTARNO VREDNOTENJE PRODAJNIH POTI Z UPORABO KAZALCEV DISTRIBUCIJSKE LOGISTIKE SUPPLEMENTAL SALES ROUTE EVALUATION USING DISTRIBUTION LOGISTICS METRICS Distribucija tvori s transportom najbolj zastopan zaposlitveni sektor v Evropi, pri čemer so razdalje in obseg pošiljk v transportnih tokovih vse bolj fragmentirani in pomen vzdrževanja kakovostnega stika z odjemalci preko končnih dostav blaga narašča. Nasprotno temu je spremljanje in vrednotenje dela voznikov eno najmanj obravnavanih področij v logistiki, zaradi česar predlagamo nov dopolnilni model vrednotenja prodajnih poti. Temelji na analitičnem hierarhičnem procesu, ki izhaja iz 3 vidikov obravnave dostav: začetnih pogojih v obliki značilnosti poti, opravljenem delu in rezultatih oziroma uspešnosti. Preko njega po 19 kriterijih ocenimo vzorec 50 poti danega dostavnega območja, kjer se vršijo dostave po principu mlečnih obhodov. Ocenjevane poti v določeni obhodni periodi personalizirajo delo voznikov. Rezultate tega prvofaznega vrednotenja uporabimo v širšem okvirju dodeljevanja plačil po 6 oblikovanih variantnih pristopih, ki skušajo slediti osnovnim načelom pravičnosti. Primerjava pristopov medsebojno in glede na projicirano referenčno konvencionalno vrednotenje istih poti pokaže, da predlagana pravila alocirajo različno visoke variantno-specifične zneske izplačil, vendar ohranjajo močno korelacijo z izvornimi rezultati vrednotenja po analitičnem hierarhičnem procesu in izkažejo potencialno uporabnost v praksi. Distribution is alongside tranportation the most heavily represented employment sector in Europe, faced with fragmentation of distances over which increasingly smaller shipments are delivered and a growing need for maintaining quality last mile delivery services. By contrast, driver's work monitoring and evaluation remains one of least addressed topics in logistics, prompting the development of a new supplemental sales route evaluation model. It is based on analytic hierarchy process, which originates from 3 aspects of delivery treatment: initial conditions or route characteristics, work performed and delivery results or effectiveness. We evaluate a sample of 50 routes within a given delivery zone under 19 criteria that relate to performing deliveries according to milk run distribution principles. Evaluated sales routes personify driver's work performance during a completed milk run delivery period. The results of this initial evaluation phase are used as inputs within a wider payment allocation framework that comprises 6 distinctive approaches that try to reflect basic equity principles. Comparative analysis of approaches and in relation to projected conventional evaluation of the same routes – acting as a benchmark – shows that payment values allotted under the suggested rules vary according to approach-specific variants, however, they preserve strong correlation with the original analytic hierarchic process evaluation results and exhibit potential applicability in real-life cases. analitični hierarhični proces vrednotenje dela mlečni obhodi končne dostave pravičnost analytic hierarchy process work evaluation milk runs last mile delivery equity true true false Slovenski jezik Angleški jezik Magistrsko delo 2012-09-11 12:21:29 2013-10-22 23:36:02 2022-04-24 22:09:26 2021-04-19 03:11:26 2012 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 URN:SI:UM:DK:CYLARBJA MAG_Simenc_Mitja_2012.pdf MAG_Simenc_Mitja_2012.pdf 1 F28FFBCB560AD7CD623B360C9D7606B7 7d38b49344d770cde04fbe2ef8f901608bc0ddcc9f4f938f82e292639899a156 606fddfa-7c08-11eb-bb7a-00155d0001ca 20.500.12556/dkum/8aa1392f-9233-494f-8f58-9f900815f1e8 https://dk.um.si/Dokument.php?lang=slv&id=50344 Fakulteta za logistiko 0 0 0