20.500.12556/DKUM-38230 Uvedba računalniško podprtega sistema strežbe "Orderman" v Restavraciji in pivnici Štajerc Implementation of computer supported ordering system "Orderman" in Restaurant and pub Štajerc Tema diplomskega dela je uvedba računalniško podprtega sistema strežbe Orderman. Izhodiščni cilj je bil skrajšanje časa, potrebnega za sprejem, oddajo in postrežbo naročil, skrajšanje transportnih poti, povečanje kapacitete sprejetih naročil, izboljšanje splošnega zadovoljstva gostov in upravičiti vpeljavo sistema Orderman. Ta z vidika gosta omogoča hitrejšo in kvalitetnejšo strežbo, z vidika uporabnika pa enostavnejše in preglednejše beleženje in oddajanje naročil ter višjo storilnost. Vse naštete prednosti sovpadajo z osnovnimi načeli logistike v gostinstvu in logistike v splošnem. Ponuditi storitve v pravem času, na pravem mestu, ob čim nižjih stroških, v pravi količini in kakovosti. Z metodo opazovanja smo pridobili informacije o poteku strežbe pred in po uvedbi sistema Orderman. Metoda časovne analize je pokazala, kolikšno pridobitev predstavlja uvedba sistema Orderman, stroškovna analiza pa prikazuje časovno dobo povračila investicije v sistem. Topic of my graduation thesis is implementation of computer supported ordering system "Orderman" in Restaurant and pub Štajerc. The initial goal was to shorten the time required for the receipt, submission and serving of orders, shorten of transportation routes, increase the capacity of accepted orders, to improve the overall guest satisfaction and to justify the implementation of Orderman system. Orderman provides faster and higher quality serving of orders from guests perspective and simpler and easier receipt submission of orders and higher productivity. All benefits listed correspond with the basic principles of hospitality logistics and logistics in general. Provide services at the right time, in the right place, at the lowest possible cost, in the right quantity and quality. With method of observation we obtained information about the process of serving before and after the implementation of Orderman system. Method of time analysis showed acquisition of time, while cost analysis showed the time-period needed for return of invested funds. Logistika logistika v gostinstvu gostinstvo strežba Orderman računalniško podprt sistem strežbe optimizacija Logistics hospitality logistics catering order serving Orderman computer supported ordering system true true false Slovenski jezik Angleški jezik Diplomsko delo 2012-09-20 11:50:26 2012-10-13 14:50:33 2022-04-25 23:18:34 2021-04-19 03:09:04 2012 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 URN:SI:UM:DK:HYSYBN0J UNI_Palicko_Roki_2012.pdf UNI_Palicko_Roki_2012.pdf 1 6B3792A0D24F471245102BC99310C97F 18a82c2377c88e0b01ceacc92f783670a5284247f1ebf7b90c1353d491b95238 734b185d-7c08-11eb-bb7a-00155d0001ca 20.500.12556/dkum/d0cfffd5-8005-41b6-9f64-2c0ad8cd6b93 https://dk.um.si/Dokument.php?lang=slv&id=50958 Fakulteta za logistiko 0 0 0