20.500.12556/DKUM-39851 VPLIV DELOVNEGA OKOLJA NA ZADOVOLJSTVO IN USPEŠNOST ZAPOSLENIH V TRGOVINI ŠARM THE IMPACT OF THE WORK ENVIRONMENT ON THE EMPLOYEE SATISFACTION AND EFFECTIVENESS IN SHOP ŠARM V diplomskem delu smo predstavili raziskavo, ki je bila izvedena v trgovini Šarm. Njen namen je bil ugotoviti, kako delovno okolje vpliva na uspešnost in zadovoljstvo zaposlenih pri delu, ki ga opravljajo, kaj zaposlene motivira, da so pri delu bolj uspešni, ter kaj jim povzroča nezadovoljstvo pri delu. Teoretični del obsega predstavitev posameznih dimenzij: delovnega okolja, plač, nagrajevanja, možnosti napredovanja, medsebojnih odnosov, ki vladajo v organizaciji, uspešnosti zaposlenih, zadovoljstva zaposlenih, odnosov z nadrejenimi in motivacije za delo. Izvedena je bila anketna raziskava, v kateri je bilo ugotovljeno, da so zaposleni v trgovini Šarm zadovoljni in uspešni pri opravljanju svojega dela, potrebne pa so manjše spremembe, da bo zadovoljstvo še večje. Nezadovoljstvo se izraža na področju medsebojnih odnosov, reševanju konfliktov, izobraževanja, ustreznosti sanitarij, plač ter plačila nadur in dodatnih ugodnosti. Raziskava je pokazala, da je potrebno uvesti več delovnih sestankov, na katerih vodstvo seznani delavce s pravili, spremembami in dogajanji v podjetju, ter da je potrebno hitreje reševati težave in konflikte. In this thesis we presented study that was conducted in Šarm trade. Its purpose was to determine how the work environment affects the performance and employee satisfaction in the work they do, what motivates its employees to be more successful at work and what causes them dissatisfaction at work. The theoretical part includes the presentation of the dimensions: work environment, salary, reward, promotion opportunities, relationships that exist in the organization, employee performance, employee satisfaction, relationships with superiors and motivation. It was conducted surveys, in which it was found that employees in the store Šarm happy and successful in their work, by making small changes to an even greater pleasure. Dissatisfaction is expressed in interpersonal relations, conflict solving, education, sanitation of wages and overtime pay and additional benefits. Research has shown that it is necessary to introduce a number of working meetings at which management inform workers with the new rules, changes and developments in the company, and need to faster problem solving and conflict delovno okolje zadovoljstvo zaposlenih uspešnost zaposlenih working environment employee satisfaction employee performance true true false Slovenski jezik Angleški jezik Diplomsko delo 2013-03-09 20:33:33 2013-07-03 12:10:22 2022-05-12 23:15:26 2021-04-22 03:37:42 2013 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 7178771 URN:SI:UM:DK:WGM2EHES VS_Orsos_Petra_2013.pdf VS_Orsos_Petra_2013.pdf 1 0FC60EBA67D17B8A323836F13CC989CD 97f0d74118c239d6c02c6989fb535c55b0b57149ce2401add666ce401bcbb5bb 3aadbba9-7c09-11eb-bb7a-00155d0001ca 20.500.12556/dkum/1781965d-02bf-47f7-a6ce-a3b1b55e557c https://dk.um.si/Dokument.php?lang=slv&id=54254 Fakulteta za organizacijske vede 0 0 0