20.500.12556/DKUM-40201 VPLIV MEDSEBOJNIH ODNOSOV NA KONFLIKTNE SITUACIJE V PE ŠEMPETER MERCATOR THE INFLUENCE OF INTERPERSONAL RELATIONSHIPS ON CONFLICT SITUATIONS IN THE BUSINESS UNIT MERCATOR ŠEMPETER Na medsebojne odnose neposredno vpliva počutje posameznika oziroma skupine na delovnem mestu. Kadar so zaposleni v dobrih odnosih, je delo vsekakor kvalitetneje opravljeno, h kakovostnejšemu delu pa pripomoreta tudi motiviranost, sodelovanje in ustvarjalnost. Odnosi na delovnem mestu nas prej ali slej postavijo v situacijo, kjer lahko pridemo do nesporazumov in konfliktov. Zato je pomembno, da smo ljudje v dobrih odnosih in znamo sprejemati pohvale kot tudi kritike. V teoretičnem delu naloge obravnavamo definicijo medsebojnih odnosov. Opredelili smo značilnosti in vrste medsebojnih odnosov, nato pa spregovorili o komunikaciji ter vrstah komuniciranja med zaposlenimi. V nadaljevanju smo opisali tipe osebnosti ter navedli pozitivne in negativne posledice konfliktov. V empiričnem delu predstavljamo podjetje PE Šempeter Mercator. Izdelali smo raziskavo glede medsebojnih odnosov med zaposlenimi in nadrejenimi v PE Šempeter Mercator. Na osnovi analize raziskave smo prišli do zaključkov, da so medsebojni odnosi dobri in da se konflikti v PE Šempeter Mercator pojavljajo zelo poredko. The human interaction has a direct influence on the feelings of an individual or a group of people in a certain work environment. If the atmosphere is positive then the job requirements are undoubtedly fulfilled. However, motivation, cooperation and creativity also increase the quality ofwork. Sooner or later a misunderstanding or conflict at work is likely to occur. In such situation it is of great importance to be in good relations in the work place and know how to accept praise or criticism. The theoretical part of the paper deals with mutual interaction. Different types and features of human interactions have been determined, later on types of communication among employees and finally personality traits and the positive and negative effect and aspects of conflicts are being discussed. In the empirical part the business unit Šempeter Mercator is introduced. A survey on mutual relations between employees and their superiors has been made for the purpose of this paper. The results of it show that conflicts among the workers and their superiors at this particular business unit occur very rarely. medsebojni odnosi konflikt zaposleni komunikacija. Mutual interactions Conflict Employees Communication. true true false Slovenski jezik Angleški jezik Diplomsko delo 2013-04-18 17:12:04 2013-07-02 10:18:05 2022-05-12 23:30:17 2021-04-23 03:19:39 2013 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 7175955 URN:SI:UM:DK:NTGUGVBI VS_Lapornik_Andreja_2013.pdf VS_Lapornik_Andreja_2013.pdf 1 283B592ED8F5246C4656BBEFC18CE6E8 05a2eec95afee5e1ebc1a44fbaee805d3c61d58c5c2f8d010fd8ee79c5c0a22e 4d4e1e8c-7c09-11eb-bb7a-00155d0001ca 20.500.12556/dkum/db939daf-1866-47ce-9dcd-51bc1741e59e https://dk.um.si/Dokument.php?lang=slv&id=54857 Fakulteta za organizacijske vede 0 0 0