20.500.12556/DKUM-43886 DEJAVNIKI STRESA V INFORMACIJSKO TEHNOLOŠKIH PODJETJIH STRESS FACTORS IN INFORMATION TECHNOLOGY COMPANIES Stres je odziv posameznika na tiste dražljaje iz okolja, ki jih posameznik oceni kot obremenjujoče. V našem primeru so to dražljaji oz. dejavniki v delovnem okolju. V diplomskem delu smo predstavili pojem stresa, stres na delovnem mestu, se osredotočili na dejavnike stresa v delovnem okolju ter poleg njegovih posledic podali tudi predloge za posameznika in organizacijo, kako se s stresom soočiti. Težišče diplomskega dela so vzroki oz. dejavniki stresa na delovnem mestu. Slednji so precej številni, mednje sodijo nerealni roki, nejasen opis delovnih nalog, konfliktnost vlog, neopredeljenost pristojnosti, nezmožnost pritožb, velika odgovornost, slabi medsebojni odnosi itd. Pogosto se pojavlja več dejavnikov hkrati. V raziskavi smo ugotavljali pojavnost stresa v dveh različnih IT-podjetjih ter dejavnike stresa. Rezultati so pokazali, da je najpomembnejši vzrok stresa pomanjkanje časa; značilnost dela in postavljene naloge so dejavnik stresa le včasih; s svojim delom so zaposleni načeloma zadovoljni, ne pa tudi zelo zadovoljni; psihična obremenjenost z delom je najpogostejši simptom stresnih situacij; večina se jih s stresom sooča tako, da počnejo stvari, ki jih veselijo, in večina jih ne ve, ali je njihovo delo v primerjavi z drugimi deli v njihovem podjetju bolj stresno ali manj. Stress is a personal response to painful, burdensome environmental stimuli. In our thesis we present the concept of workplace stress, explore workplace stress stimuli and their consequences. We also present our proposals for coping with stress from individual’s and organization’s point of view. The main focus of our thesis is to review numerous workplace stress factors: unrealistic deadlines, vague job description, role conflicts, undefined jurisdictions, inability of complaints, too much responsibility, negative workplace relationships etc. Often several stress factors appear at the same time. We conducted a survey to explore work-related stress and stress factors in two different IT companies. Results have shown that the most important cause of work-related stress is lack of time, rarely also nature of the work and working tasks or responsibilities. Majority of employees in these two companies is satisfied with their work, however not completely satisfied. The most common stress symptom is mental workload, while the most common way of dealing with stress is relaxation with doing the things they love. Majority of employees is not aware if their work is more or less stressful compared to work of their co-workers. stres delovno mesto dejavniki stresa posledice stresa soočanje s stresom stress working place workplace stress factors stress consequences dealing with stress true true false Slovenski jezik Angleški jezik Diplomsko delo 2014-03-19 11:52:02 2014-05-06 11:56:41 2022-05-11 03:10:01 2021-04-30 03:11:17 2014 0 Kranj 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 7284755 URN:SI:UM:DK:KEEX4SHL UNI_Kalin_Mateja_2014.pdf UNI_Kalin_Mateja_2014.pdf 1 F9DA27401C32339F488FC02CE970A3CF c9c14da63c577b094b3c4bcd92597a9a84e86d68b561259f24c1fd222f5010ca bc4f16ed-7c0a-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=62692 Fakulteta za organizacijske vede 0 0 0