20.500.12556/DKUM-44442 VPLIV ZADOVOLJSTVA IZVAJALCEV ZDRAVSTVENE NEGE NA MOTIVACIJO THE INFLUENCE OF NURSING STAFF SATISFACTION ON MOTIVATION V magistrskem delu smo predstavili dejavnike, ki vplivajo na zadovoljstvo zaposlenih in raziskali zadovoljstvo izvajalcev zdravstvene nege v Univerzitetnem kliničnem centru Maribor. Namen magistrske naloge je bil obrazložiti pomen nematerialnih dejavnikov za dvigovanje motivacije in posledično zadovoljstva zaposlenih ter dati doprinos k teoriji in praksi na tem področju. V teoretičnem delu smo uporabili deskriptivno raziskovalno metodo, s katero smo poiskali teoretična izhodišča za nadaljnje raziskovanje. Uporabili smo tudi metodo kompilacije, kjer smo prevzemali stališča in spoznanja posameznih domačih in tujih avtorjev. Z analizo relevantnih pisnih virov smo dobili temeljitejši vpogled v obravnavano tematiko. V empiričnem delu magistrske naloge smo s pomočjo anketnega vprašalnika zbrali stališča in mnenja anketirancev, rezultate ankete pa smo obdelali s pomočjo kvantitativne analize ter jih grafično predstavili. Uporabili smo analitičen pristop, kjer smo ugotavljali zadovoljstvo, oziroma nezadovoljstvo zaposlenih v zdravstveni negi. Nezadovoljstvo zaposlenih je predvsem posledica materialnih dejavnikov, na kar pa najbrž vpliva trenutna gospodarska kriza v Sloveniji in drugod po svetu. Kljub temu pa bi se še veliko dalo izboljšati na področju nematerialnih dejavnikov, ki vplivajo na zadovoljstvo zaposlenih. Zato smo izdelali modelno rešitev za večanje zadovoljstva na tem področju. In the thesis, the factors that influence employee satisfaction are presented followed by the research into nursing personnel satisfaction at the University Medical Centre Maribor. The purpose of the master's thesis was to become aware of the importance of intangible factors to raise motivation and, consequently, employee satisfaction, thus contributing to the theory and practice in the area. In the theoretical part, the descriptive research method was used to identify theoretical starting points for further research. We also used the compilation method, taking on the views and insights of individual domestic and foreign authors. By analysing relevant written sources we obtained a closer insight into the subject matter. In the empirical part of the master's thesis, a questionnaire was used to gather views and opinions of the respondents. The survey results were quantity analysed and graphically presented. An analytical approach was used to determine the satisfaction or dissatisfaction of nursing personnel. The employee dissatisfaction is mainly the result of material factors, probably influenced by the current economic crisis in Slovenia and elsewhere in the world. Nevertheless, there is still much room for improvement in the area of intangible factors, that affect the satisfaction of the employees. As a result, we developed a model solution to increase nursing personnel satisfaction in the University Medical Centre Maribor. zadovoljstvo motivacija ravnanje z ljudmi komunikacija satisfaction motivation human resource management communication true true false [L. Miklič] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2014-05-28 21:28:05 2014-06-17 14:32:01 2022-05-13 03:06:02 2021-04-30 03:36:04 2014 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 331.101.3:614.253.5(043.2) 2020772 URN:SI:UM:DK:UA2HIUBX MAG_Miklic_Lidija_2014.pdf MAG_Miklic_Lidija_2014.pdf 1 11A0419746F481C5559F74EF9172A786 9e314747fc2bcfdd0ad0a673b4d60f97015498e4dde1521be814859e3d82a526 eb368aeb-7c0a-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=64311 Fakulteta za zdravstvene vede 0 0 0