20.500.12556/DKUM-44929 ZADOVOLJSTVO UDELEŽENCEV Z IZVEDBO TEČAJA CESTNOPROMETNIH PREDPISOV SATISFACTION OF THE PARTICIPANTS WITH THE IMPLEMENTATION OF THE ROAD TRAFFIC REGULATIONS COURSE Tečaji se kot posebna organizacijska oblika vse bolj uveljavljajo zlasti pri izobraževanju odraslih. V diplomski nalogi z naslovom Zadovoljstvo udeležencev z izvedbo tečaja cestnoprometnih predpisov se raziskuje, ali so udeleženci po končanem tečaju teoretično usposobljeni za vožnjo motornih vozil oz. kakšna je njihova ocena izvajanja tečaja pa tudi ocena predavatelja z vidika komunikacije, motivacije in splošnega počutja na tečaju. Prvo poglavje opisuje in definira izobraževanje, vrsto izobraževanj, metode in oblike izobraževanj, tečaj, motivacijo za izobraževanje ter zagotavljanje kakovosti izobraževanja. V drugem poglavju so opisani komunikacija kot pogoj za uspešno sodelovanje, proces komuniciranja in napake, ki se pojavijo pri komuniciranju. Opredeljeni so tudi besedna in nebesedna komunikacija ter konflikt in njegove posledice. V nadaljevanju sta predstavljena podjetje Šola vožnje Ferdo, d. o. o., in njegova dejavnost. Opisani so zakonski pogoji za delovanje šole vožnje in program tečaja cestnoprometnih predpisov. Raziskava zadovoljstva udeležencev tečaja cestnoprometnih predpisov vsebuje opredelitev problema, namene in cilje raziskave, metode in tehnike dela, izsledke analize, ugotovitve raziskave in predloge za izboljšavo. Z anketnim vprašalnikom se je ugotovilo zadovoljstvo udeležencev tečaja. Raziskava je pokazala povprečno dobre rezultate izvedbe tečaja. V prihodnje je treba obdržati tako raven izvajanja oz. stalno iskati možnosti za izpopolnjevanje s kadrovskega in materialnega vidika. Courses as a special organizational form are more and more established, especially in the field of adult education. Diploma with title »Satisfaction of the participants with implementation of road-traffic regulations course« explores if the participants (once they completed the course) are theoretically qualified for driving motor vehicles. Diploma also explores participants' evaluation regarding implementation of the course as well as their evaluation of the lecturer regarding used communication, motivation and general well-being on the course. First chapter describes and defines education, types of education, methods and forms of education, course, motivation for education and the provision of quality of education. Second chapter describes communication as condition for successful participation, communication process and errors in communication. Also, verbal and non-verbal communication, conflict and consequences of the latter are described in this chapter. Diploma is continued with presentation and activity of company Ferdo d.o.o. In this part of the diploma, legal terms and conditions for the operation of a driving school as well as a program for road-traffic regulations course are described. The research of participants' satisfaction with road-traffic regulations course contains definition of the problem, research purposes and goals, work methods and techniques, results of the analyses, research findings and suggestions for improvement. Participants' satisfaction with the course was explored with questionnaire. On average, research showed good results with implementation of the course. In the future, this driving school would need to maintain the same level of implementation or constantly look for possibilities for improvement with the staff and material point of view. Izobraževanje Tečaj Komunikacija Učna motivacija Zadovoljstvo - education - course - communication - learning motivation - satisfaction true true false Slovenski jezik Angleški jezik Diplomsko delo 2014-07-05 17:39:33 2014-09-18 09:55:16 2022-05-14 03:06:36 2021-05-01 03:22:38 2014 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 7336467 URN:SI:UM:DK:1XT6TBHG VS_Bucinel_Natasa_2014.pdf VS_Bucinel_Natasa_2014.pdf 1 614C1DE10B7CDFF87357722D0B11C2AD cf0d720ca9692a91266e62af87cfcd3db44afe2bdf16692debb5492913b99301 0de90331-7c0b-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=65516 Fakulteta za organizacijske vede 0 0 0