20.500.12556/DKUM-46084 Dobra komunikacija med timom zdravstvene nege in zdravstvenim timom kot temelj učinkovite zdravstvene nege Good communication between nursing team and medical team as a basis for effective health care Izhodišča: Komunikacija, ne glede na to ali je besedna ali nebesedna, je med vsemi člani zdravstvenega tima in tima zdravstvene nege izrednega pomena. Komunikacija znotraj tima in med timi ima velik pomen za kakovostno in strokovno obravnavo bolnikov. Še bolje pa k temu pripomore profesionalna komunikacija, ki je preredko uporabljena v današnjem času. Metodologija: V empiričnem delu diplomskega dela smo s kvantitativno metodo raziskovanja s pomočjo anketnega vprašalnika izvedli raziskavo v enoti intenzivne terapije Klinike za infekcijske bolezni in vročinska stanja Univerzitetnega kliničnega centra Ljubljana z namenom, da bi ugotovili vrsto prisotne komunikacije. Ob tem nas je zanimala tudi pripadnost timu, zavedanje o potrebnosti komunikacije za delo in poznavanje profesionalne komunikacije. Rezultati: Iz raziskave je razvidno, da je komunikacija pomembna za delo med vsemi člani zdravstvenega tima, saj so enotnega mnenja (100,0 %), da je le-ta vedno potrebna za delo. Pojem profesionalne komunikacije pozna večina preiskovancev (87,1 %). Na podlagi mnenj in predlogov preiskovancev za boljšo in pogosteje uporabljeno profesionalno komunikacijo smo ugotovili, da je pomembna skupna predaja bolnikov med vsemi člani zdravstvenega tima. Zaključek: Izsledki raziskave potrjujejo pomembnost prisotnosti vseh članov zdravstvenega tima med predajo službe in pomembnost uporabe profesionalne komunikacije. Basis: Communication, nevertheless it is verbal or non-verbal, is very important among all the persons who are involved in the team of health care. Communication inside the team and between the teams has a very big meaning for a quality and professional dealing with the patients. To the improvement of it aids professional communication which is nowadays not used as often as it could be. Methodology: In the empirical part of the diploma we were doing a research work by a questionnaire with the quantitative method in the intensive therapy unit at the Clinic for Infections Diseases and Febrile Illnesses at the University Medical Centre Ljubljana with a purpose to find out the kind of communication. We were also interested in the loyalty to the team, awarness of the necessity of communication and the knowledge of professional communication. Results: The research work has shown that the communication at work is very important for all involved in the tema of health care. They were 100,0 % sure that it is always necessary at the work. The term »professional communication« knows 87,1 % of persons. On the basis of suggestions for the better professional communication the health care team has a major role. Conclussion: In the final research work we have confirmed the importance of attendance of all persons in the team during the handover of the work and the importance of professional communication. zdravstvena nega komunikacija besedna komunikacija nebesedna komunikacija tim zdravstvene nege zdravstveni tim health care communication verbal communication non-verbal communication the team of health care health team true true false [D. Lačen] Slovenski jezik Angleški jezik Diplomsko delo 2014-09-11 18:25:15 2014-10-27 13:15:24 2022-05-17 03:10:15 2021-05-04 03:20:28 2014 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 614.253.5:616-083(043.2) 2053284 URN:SI:UM:DK:KSPYXP3S VS_Lacen_Drago_2014.pdf VS_Lacen_Drago_2014.pdf 1 DDB198171518CAF31433FCFD853809D4 1cf66c8c6f1e6e6283814adaeeba53f9a9e2b34f3cc333600728215af6d4ddd9 372da692-7c0b-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=67120 Fakulteta za zdravstvene vede 0 0 0