20.500.12556/DKUM-46778 Ocena uspešnosti ponudbe storitev Assessing the performance of service offerings Storitve postajajo prevladujoče tudi v proizvodnem procesu in imajo veliko vlogo pri učinkoviti proizvodnji in zmanjševanju stroškov podjetij. Procesi, kot so just in time, kanban in podobni, so bili zasnovani za zmanjšanje zalog v proizvodnem procesu. V diplomskem delu sta predstavljena teorija in praktični primer ocene uspešnosti ponudbe storitev dobave hidravličnih sklopov po sistemu kanban. Oceno ponudbe je možno definirati na računovodski in neračunovodski način. Prvi je skupek podatkov, ki jih je lahko ovrednotiti, drugi pa veliko bolj zapleten in prilagodljiv posamezni ponudbi storitev. V realnosti je največkrat pomembno samo, ali je posel pridobljen ali izgubljen. Diplomsko delo prikazuje oboje. Services are becoming predominant in the manufacturing process as well and play a major role in efficient manufacturing and cost reduction in companies. Processes such as JIT (Just in Time), Kanban and others like it were designed to reduce inventories in the manufacturing process. This diploma thesis presents the theory and provides a practical example of an assessment of the effectiveness of an offer for the delivery of hydraulic assemblies according to the Kanban system. The assessment of the offer can be defined using an accounting or a non-accounting method. The first method is a set of data that is easy to evaluate, while the other is much more complex and can be adapted according to each service offer. In reality, the only thing that matters is more often than not just whether the deal has been won or lost. This diploma thesis presents both. storitev kanban pogajanja uspešnost ponudba trženje service Kanban negotiations effectiveness offer marketing true true false [M. Korošec] Slovenski jezik Angleški jezik Diplomsko delo 2014-11-05 20:25:55 2014-12-11 14:34:28 2022-05-18 03:08:12 2021-05-05 03:38:16 2014 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 658.511+657.478(043.2) 18455318 URN:SI:UM:DK:ZJ9P2FWB UNI_Korosec_Matjaz_2014.pdf UNI_Korosec_Matjaz_2014.pdf 1 EAE0857ED742D1916A1DFE8BDFB6CC94 6d54399ea9b32c6c702e320c90222a3fa9c11186fadd45fb3954990bd5755dfc 6d71a4ae-7c0b-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=68872 Fakulteta za strojništvo 0 0 0