20.500.12556/DKUM-46912 ZADOVOLJSTVO ZAPOSLENIH V PODJETJU NAMA TRGOVSKO PODJETJE D.D. LJUBLJANA EMPLOYEE SATISFACTION IN COMPANY NAMA TRADING COMPANY D.D. LJUBLJANA V diplomskem delu smo proučevali zadovoljstvo zaposlenih v podjetju Nama Trgovsko podjetje d.d. Ljubljana. V teoretičnem delu smo opredelili dejavnike, ki imajo vpliv na zadovoljstvo zaposlenih, in sicer: medsebojni odnosi, delovne razmere, predlogi zaposlenih, izobraževanje, delovne naloge ter delovni čas. Poleg tega smo predstavili oblike in posledice zadovoljstva ter kakšen vpliv imata organizacijska kultura in klima na zadovoljstvo zaposlenih. Ker ima zadovoljstvo zaposlenih tudi vpliv na odsotnost z dela ter fluktuacijo, smo v teoretičnem delu opredelili vrste ter vzroke absentizma in fluktuacije. V empiričnem delu smo predstavili podjetje Nama Trgovsko podjetje d. d. Ljubljana in kadrovsko strukturo proučevanega podjetja. Z raziskavo smo želeli ugotoviti, kako v podjetju spremljajo zadovoljstvo zaposlenih, s katerimi dejavniki so zaposleni zadovoljni oz. nezadovoljni, predvsem pa, kaj lahko podjetje stori, da izboljša zadovoljstvo zaposlenih. Rezultati raziskave so pokazali, da so zaposleni nezadovoljni z oblikami nagrajevanja, da vodstvo ne upošteva njihovih želja glede dodatnega izobraževanja/izpopolnjevanja in da njihovi predlogi niso upoštevani ter da za predloge ne dobijo pohvale oz. nagrade. Na osnovi tega smo v nadaljevanju predlagali izboljšave. This thesis studied satisfaction among employees of company Nama Trading Company Ljubljana (Slov. Nama Trgovsko podjetje d.d. Ljubljana). Theoretical part of the thesis defines factors that contribute to satisfaction among employees, i.e. mutual relations, working conditions, proposals of employees, further education, work tasks and working time. In addition, different forms and effects of satisfaction and the influence of the organisational culture and climate upon satisfaction among employees were presented. Satisfaction among employees influences absence from work and fluctuation, therefore types and causes of absenteeism and fluctuation were also defined in the theoretical part. Empirical part of the thesis deals with presentation of the company Nama Trading Company Ljubljana and the staff structure of the studied company. The aim of the research was to find out how the company monitors satisfaction among employees, which factors the employees are satisfied or unsatisfied with and, especially, what the company can do to improve satisfaction among employees. Research results have shown that the employees are not satisfied with forms of rewarding, directing staff doesn't consider their wishes regarding further education/training, employees' proposals are not taken into account and they don't receive any commendations or reward for their proposals. On the basis of those results further improvements were suggested. zadovoljstvo zaposlenih Nama Trgovsko podjetje d.d. Ljubljana dejavniki zadovoljstva organizacija satisfaction among employees Nama Trading Company Ljubljana factors of satisfaction organization true true false Slovenski jezik Angleški jezik Diplomsko delo/naloga 2014-11-25 22:36:52 2014-12-24 13:23:58 2022-05-19 03:06:39 2021-04-30 03:29:55 2014 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 7385107 URN:SI:UM:DK:O6EAOMQF VS_Popovic_Tatjana_2014.pdf VS_Popovic_Tatjana_2014.pdf 1 DBC4F74756E2EB064EA153CA07B331D8 0f6cf0dbb00713f3e78e23e2eea3c57a1749f2816b5265520402095783644985 718b9546-7c0b-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=68994 Fakulteta za organizacijske vede 0 0 0