20.500.12556/DKUM-49557 A Multi-criteria assesment of tourist farm service quality Farm tourism is a significant means of supplementing farmer's incomes. This paper presents a methodology for ranking tourist farms by using a multi-criteria model based on the qualitative multi-criteria modeling methodology, DEX, to assess service quality. The software tool DEXi was used to achieve this end. The model was then applied to seven tourist farms with data derived from questionnaires completed by tourist farm operators and guests. The results are shown as service quality assessments for individual farms. The potential of the model for assessing the farms is demonstrated with the aim of providing a comprehensive explantation and justification of the assessment technique. It also indicates potential improvements that farms can make through "what-if" analysis and visualisation. Despite limitations, such as use of qualitative data only, the approach is proposed as being both appropriate and advantageous when compared with other means of ranking enterprises. rural tourism tourist farm service quality multi-criteria modeling Dexi true false false Angleški jezik Neznan jezik Delo ni kategorizirano 2015-07-10 12:22:15 2015-07-10 12:22:15 2022-05-27 03:10:01 2019-07-10 21:32:13 2009 0 0 str. 629-637 Letn. 30 2009 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 631.1:004.9 26539264 2713900 10.1016/j.tourman.2008.11.008 0261-5177 URN:SI:UM:DK:B8QYPREM doi:10.1016/j.tourman.2008.11.008 1 https://dk.um.si/Dokument.php?lang=slv&id=74116 Fakulteta za kmetijstvo in biosistemske vede 0 0 0