20.500.12556/DKUM-50024 Mnenjska raziskava o zadovoljstvu občanov z delom policije, njeni uspešnosti, o zaupanju vanjo ter občutku varnosti na območju Policijske uprave Murska Sobota A Public Survey Poll on Residents’ Satisfaction with and Opinion of Policing and Police Performance and the Feeling of Safety in the Region of Murska Sobota Police Directorate Namen prispevka: Predstaviti rezultate raziskave o zaupanju in zadovoljstvu prebivalcev Pomurja z delom policije, podati mnenje prebivalcev o uspešnosti na posameznih področjih policijskega dela ter stopnjo občutka ogroženosti prebivalcev in ali se prebivalci podeželskega okolja počutijo bolj varne kot tisti, ki živijo v mestih. Metode: Anketa je bila izvedena jeseni 2010 za potrebe Policijske uprave Murska Sobota. Uporabljen je bil vprašalnik Ministrstva za notranje zadeve. Za anketiranje je bil izbran slučajni vzorec, stratificiran glede na število prebivalcev območja posamezne policijske postaje. Anketo so financirali iz sredstev državnega proračuna. Izbor 500 anketiranih je bil naključen, anketiranje je bilo večinoma telefonsko (300) oz. z vprašalniki, razdeljenimi od vrat do vrat (122 izpolnjenih). Za analizo je bilo izbranih sedem vprašanj: zaupanje v policijo, osebno zadovoljstvo z njenim delom, uspešnost policije na posameznih področjih dela in občutek varnosti. Izbrana vprašanja so visoko zanesljiva (Cronbachov alfa = 0,930). Ugotovitve: Rezultati kažejo, da prebivalci zaupajo pomurski policiji (med 60 in 69 odstotki), da so zadovoljni z njenim delom (med 56 in 66 odstotki) in da je policija manj uspešna na področju preiskovanja kriminalitete kot na področju opravljanja splošnih policijskih nalog. Izkazan je visok občutek varnosti. Ni ugotovljene razlike med občutkom varnosti prebivalcev, ki živijo v podeželskem oz. mestnem okolju in tudi ne razlike v zadovoljstvu z delom policije glede na spol. Omejitve/uporabnost raziskave Raziskava je bila izvedena v Pomurju, zato je veljavnost rezultatov omejena na Pomurje. Izbran vzorec se po spolu dobro, po izobrazbi, kraju bivanja in starosti pa slabše prilega populaciji. Praktična uporabnost: Pri interpretaciji in ugotavljanju zadovoljstva lokalnih prebivalcev z delom policije in kot pripomoček pri usmerjanju dela policije, iskanje načinov delovanja in napotkov, ki naj pripomorejo k še uspešnejšemu in učinkovitejšemu sodelovanju policije in lokalnega okolja. Izvirnost/pomembnost prispevka: Izpostavljen je pomen izvajanja kakovostnih javnomnenjskih raziskav, za preverjanje postavljenih domnev pa so uporabljeni ustrezni statistični testi. Purpose: The paper presents the results of the Pomurje region public opinion poll on the residents’ satisfaction with the regional police, policing, execution and performance rates related to particular police tasks, and their fear of crime. Further aims of this research were to determine whether or not the residents perceive the rural settings as safer living space than the urban ones. Design/Methods/Approach: The survey was conducted in autumn 2010 to meet the needs of Murska Sobota police directorate. A questionnaire of the Ministry for internal affairs was used on a random sample stratified for the number of residents under a particular police station jurisdiction within said directorate. The survey was financed by the state. The sample of 500 respondents was chosen randomly. The research was mostly made by phone (300) or by way of door-to-door questionnaire delivery (122 of which were returned). This analysis is based on seven (7) questions: residents’ trust in and satisfaction with the regional police and policing, to the performance rates regarding particular police tasks, as well as to the fear of crime. The questions selected were highly reliable (Cronbach alfa = 0,930). Findings: According to the results, the residents of Pomurje trust their police (between 60 and 69 percent) and are satisfied with police work (between 56 and 66 percent). Further, they agree the police is less efficient in investigating crime than in carrying out other police tasks, and they testify to a strong feeling of safety. There is no statistically significant difference in the perception of safety between rural and urban residents, and there is no gender difference in their satisfaction with police work. Research Limitations/Implications: The survey having been conducted among residents of Pomurje, the results validity is also restricted to this region. The pooled sample coincides well with the population in terms of gender structure, but not in terms of education level, age, and place of residence. Practical Implications: These findings may be directly applied in managing police work, developing ways and selecting the tasks aimed at providing even more successful and efficient collaboration between the police and the local community, as well as in measuring the residents’ satisfaction with the regional police. Originality/Value: Hypothesis testing is done by way of relevant statistical tests, and the importance of conducting quality public opinion surveys is emphasized. policija policijsko delo lokalne skupnosti varnost sodelovanje zadovoljstvo javno mnenje police policing local community safety partnerships public opinion survey true true true Slovenski jezik Angleški jezik Znanstveno delo 2015-07-10 12:34:36 2015-07-10 12:34:36 2022-05-28 03:08:16 2021-05-09 03:23:14 2013 0 0 str. 64-82 št. 1 Letn. 15 2013 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 351.74:316.653 2564074 1580-0253 URN:SI:UM:DK:EW4NUL7Y https://www.fvv.um.si/rV/arhiv/2013-1/05_Bren_Bagari.html 1 https://dk.um.si/Dokument.php?lang=slv&id=141539 Fakulteta za varnostne vede Varstvoslovje 0 0 0