20.500.12556/DKUM-55401 OCENA KAKOVOSTI VODIJ TIMA NA INTENZIVNEM ODDELKU QUALITY SCORE OF TEAM LEADERS IN THE INTENSIVE CARE DEPARTMENT Teoretična izhodišča: Za najboljši možni izid zdravljenja življenjsko ogroženih pacientov je potreben tim, v katerem so vsi zaposleni visoko strokovno usposobljeni, vodje pa odlikujejo sposobnosti načrtovanja, organiziranja in nadzorovanja dela, pa tudi motiviranja, komuniciranja in konstruktivnega reševanja problemov. Hkrati morajo biti tudi zanesljivi, primerno čustveno inteligentni in imeti razvito empatijo, saj naj bi bili vzor ostalim zaposlenim. Namen magistrskega dela je bil ugotoviti, kakšna je kakovost vodij in vodenja na Oddelku za intenzivno interno medicino. Metodologija raziskovanja: V magistrskem delu je uporabljena kvantitativna metodologija. Vzorec raziskave predstavljajo vsi zaposleni na Oddelku za intenzivno interno medicino Splošne bolnišnice Celje, (14 v negovalnem timu, 9 vodij negovalnih timov in 6 zdravnikov). Anketiranje je bilo anonimno, sodelujoči so izpolnjene ankete oddajali v spletnem obrazcu Google Forms. Podatki so bili statistično analizirani s pomočjo programa SPSS 13.0 (SPSS inc., Chichago, IL, USA) z metodami: enosmerne analize variance, t-testom za dva neodvisna vzorca, t-testom za odvisna vzorca in Hi-kvadratnim testom, glede na naravo spremenljivk. Statistično pomembna razlika je bila opredeljena pri stopnji p<0,05. Raziskovali smo februarja 2015. Rezultati: Za zaposlene je najpomembnejša veščina vodenja organizacija dela. Med lastnostmi, ki so pomembne pri vodjih so: zanesljivost in samokritičnost, najvišje pa ocenjujejo poštenost, odgovornost in zanesljivost vodij. Večina zaposlenih je na delovnem mestu najbolj zadovoljna s samim delom. Med motivacijskimi dejavniki, na katere vodje ne morejo vplivati (plača in delovni pogoji), so zaposleni na delovnem mestu najmanj zadovoljni s plačo; med tistimi, na katere imajo vodje vpliv, pa z vzdušjem v timu. Večina meni, da vodje timov ustrezno vodijo in nadzirajo delo, pri vodjih so visoko ocenili tudi nekatere druge lastnosti, ki odlikujejo dobre vodje. Sklep: Rezultati raziskave kažejo, da so veščine in lastnosti, ki so - po mnenju zaposlenih - potrebne za dobro vodenje, pri vodjih timov dobro izražene, zato menimo, da lahko kakovost vodenja ocenimo kot precej dobro. Relativno nizko zadovoljstvo z vzdušjem v timu bi lahko izboljšali z ustrezno komunikacijo in z ukrepi, s katerimi bi izboljšali delovne pogoje. Theoretical background: For the best possible outcome of the treatment of critically ill patients, a team of highly qualified employees is required in which the team leaders necessarily possess the ability to plan, organize and control work, as well as motivate, communicate and encourage constructive problem solving. At the same time they need to be reliable, well-equipped with emotional intelligence and highly emphatic as they should set a good example for all other employees. The purpose of this master thesis is to show the quality of leaders and their leadership at the Department of Intensive Internal Medicine. Research Methodology: The quantitative methodology has been used to acquire the result for this thesis. The research has been carried out on a sample which included all employees in the Department of Intensive Internal Medicine, General Hospital Celje, (14 in a care team, 9 nursing team leaders and 6 doctors). The survey was anonymous. The participants completed the survey online on a Google Forms web page. Data were statistically analysed using SPSS 13.0 (SPSS Inc., Chicago, IL, USA) by methods One-way analysis of variance, Independent Sample T-test, Paired Samples T-test and Chi-square test, depending on the nature of the variables. A statistically significant difference was defined at the level of p <0.05. The research was being carried out in February 2015. Results: According to the employees the most important managing skill has turned out to be work organisation. Among features exposed as significant in the leaders are reliability and self-criticism, whereas honesty, responsibility and reliability are ranked as the highest rated characteristics. The majority of the employees at the workplace is most satisfied with the work itself. Among motivational factors which leaders cannot control (salary and working conditions), employees are least satisfied with their salaries. Regarding factors on which leaders have some impact, they are least satisfied with the work climate within the team. The majority believes that the team leaders properly lead and supervise the work and a number of other features that distinguish a good leader have been highly rated as well. Conclusion: Research results show that the skills and qualities considered by the staff as necessary for good governance are well expressed. The management can therefore be evaluated as quite good. Relatively low satisfaction with the work climate within the team could be improved with proper communication and measures designed to improve working conditions. zdravstvo vodenje negovalni tim zadovoljstvo zaposlenih healthcare leadership nursing team employee satisfaction true false false [D. Podsedenšek] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2015-11-03 15:25:01 2016-01-29 14:04:04 2022-06-08 03:12:15 2021-05-14 03:28:01 2015 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 614(043.2) 2184356 URN:SI:UM:DK:EWU3KML5 MAG_Podsedensek_Darja_2015.pdf MAG_Podsedensek_Darja_2015.pdf 1 21D7687599E117FD91A7C978D01A01E0 7f766543e841f29998651feb0e27a8bf6938fe69e4f6076f3f0c42da31bf6684 ca6fe0a6-7c07-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=82918 Fakulteta za zdravstvene vede 0 0 0