20.500.12556/DKUM-57144 NAČRTOVANJE KAKOVOSTI IN ZANESLJIVOSTI IZDELKA S PODROČJA ELEKTROTEHNIKE IN ZAZNAVANJE KAKOVOSTI IZDELKA IZ VIDIKA ODJEMALCA QUALITY AND RELIABILITY PLANNING OF PRODUCT FROM THE FIELD OF ELECTRICAL ENGINEERING AND CUSTOMER`S QUALITY PERCEPTION OF PRODUCT Namen magistrskega dela je prikaz preizkušanja in načrtovanja zanesljivosti in kakovosti izdelka v svoji načrtovalski fazi razvoja. S pomočjo programskih orodij so navedeni rezultati analiz in simulacij, ki se uporabljajo za nadaljnji razvoj prototipa izdelka. Kakovost je koncept, ki ima različne pomene za različne udeležence, ker pa so odjemalci tisti, ki največ odločajo o usodi vsake organizacije, je potrebno pri skrbi za kakovost nameniti pozornost njihovim zaznavam. Izdelke je treba obravnavati kot objekte zaznavanja, na njihovo raven pa vplivajo emocije, vrednote, pričakovanj in sposobnosti zaznavanja obojih, tako izvajalcev kot odjemalcev. Ni dovolj, če izdelki ali storitve zadostijo predpisom in normativom, potrebno je ohranjevati in povečevati ugodje odjemalcev. The purpose of this Master's Degree paper is to show the quality and reliability testing and planning of the product in its planning development phase. The results of analysis and simulations, which are presented with programming tools are used for further development of product prototypes. Quality is a concept with different meanings for different participants. Since customers are primary decision makers in every organisation’s destiny, the main attention in quality concerns must be to customers detections. Products must be considered as objects of detections, which are influenced by emotions, values, expectations and capability of detection by both, producers and customers. It is not sufficient, if products comply with regulations and norms, they need to maintain or increase customers comfort. kakovost zanesljivost mehke sestavine preizkušanje odjemalci izdelek quality reliability soft ingredients testing customers product true true false M. Lapornik Slovenski jezik Angleški jezik Magistrsko delo/naloga 2016-01-20 15:45:18 2016-02-15 12:28:03 2022-06-13 03:06:08 2021-05-15 03:41:41 2016 0 [Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 004.4'2:004.055(043.2) 19456534 URN:SI:UM:DK:4WFJT707 MAG_Lapornik_Mitja_2016.pdf MAG_Lapornik_Mitja_2016.pdf 1 7256A32B49349A79761C86808A84CACE 8fffd67ba0b36e3b43cf3324c0670fa77ef0b02c149c228105219dcd812fecdd e381d7f4-7c0b-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=85861 Fakulteta za elektrotehniko, računalništvo in informatiko 0 0 0