20.500.12556/DKUM-59909 KOMUNIKACIJSKE TEŽAVE S STRANKAMI COMMUNICATION PROBLEMS WITH CLIENTS Odnosi s strankami so bistvenega pomena za uspešno delovanje podjetja. Odnosi slonijo na komuniciranju vseh vrst. Med te štejemo osebno komuniciranje, ki se odvija na sedežu družbe med uradnimi urami. Velik pomen imajo tudi dogovorjeni osebni obiski referentov, ki so zadolženi za večje soseske in njihov razgovor s stanovalci teh sosesk. Marsikateri problem tako lahko odpravijo zelo hitro oziroma se konkretno dogovorijo za postopek in način odprave problema.Stranke lahko svoja vprašanja, pripombe in nezadovoljstvo izrazijo tudi preko Portala družbe, preko e-pošte, s telefonskim pogovorom oziroma s pisemsko pošto. Customer relations are essential for the successful work of the company. Relationships are based on communication of all kinds. Personal communication is one of those, which usualy takes place at the company's headquarters during office hours. Personal visits by clerks or administrators who are responsible for the major neighborhoods and for interviews with the residents of these neighborhoods. Many problems can be eliminated quickly in that way or the agreement on the procedure and the way to eliminate of the problem could be made.Customers are able to express their questions, comments and dissatisfaction also through the Portal of the company, via e-mail, by telephone conversation or by posting a mail.  Komunikacija  Komunikacijske poti  Stranke  Informacije  Comunication  Comunication chanels  Customers  Informations true true false Slovenski jezik Angleški jezik Diplomsko delo/naloga 2016-06-01 07:45:40 2016-06-30 13:48:14 2022-06-22 03:04:58 2019-07-11 11:29:22 2016 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 7628819 URN:SI:UM:DK:BVAGS9LP VS_Damjanic_Igor_2016.pdf VS_Damjanic_Igor_2016.pdf 1 AB168DCE13584A60F7268C15B0925171 b3a68bc10b1711f239b985bbb83a230fe2fb17beea3766f948539ce844ac66e1 9a755ade-7c0c-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=93245 Fakulteta za organizacijske vede 0 0 0