20.500.12556/DKUM-61515 Prenova procesov vodenja in obdelave podatkov o prihodih ter nočitvah turistov in turistični taksi v Sloveniji Redesign of process of data management and data processing of arrivals and overnight stays of tourists and tourists tax in Slovenija Raziskava obravnava procese vodenja in obdelave podatkov o prihodih in prenočitvah turistov ter turistični taksi v Sloveniji. Ugotavljamo, da na nivoju države ne obstaja enoten način obvladovanja navedenih podatkov, zaradi česar posamezne organizacije k obvladovanju procesa pristopajo različno. Z uporabo metod managementa poslovnih procesov se je analiziralo izvajanje navedenih procesov v posameznih organizacijah in evidentiralo probleme ter posledice, ki jih izvajanje procesov povzroča. Na podlagi analize obstoječega stanja, se je podalo model prenove, ki podaja izhodišča za učinkovitejše in uspešnejše izvajanje proučevanih procesov. Izračunalo se je tudi administrativne stroške, ki jih obstoječe izvajanje procesov povzroča. Slednje se je nato primerjalo z oceno administrativnih stroškov, ki bi nastajali pri izvajanju procesa po implementaciji modela prenove. Ob tem raziskava podaja oceno, koliko znaša višina turistične takse, ki jo zaradi obstoječega stanja slovenske občine izgubljajo. Ugotavljamo, da bi implementacija modela prenove pripomogla k višjemu prihodku občin z naslova turistične takse in zagotovila preglednejše vodenje nastanitvene statistike. Slednje je tako ključnega pomena pri planiranju turističnega razvoja Slovenije. The purpose of the paper is to research the challenges which Slovenia has to face in the process of data processing of arrivals and overnight stays and the tourist tax. It has been determined that no uniform method used for data processing exists at the state level, which consequently leads to different approaches taken by individual organizations. Using the methods of business process management, the implementation of various processes was analysed, together with their problems and consequences. Based on the situation analysis, a renewal model was proposed, which provides a platform for more effective implementation of the studied processes. Administrative costs derived from the existing processes were calculated and compared with the assessed administrative costs which the proposed renewal model would generate. The research provides an estimated amount of tourist tax lost by Slovenian municipalities due to the present situation. The implementation of the proposed renewal model would provide higher tourist tax incomes and a more efficient data processing model of tourism statistics, which is important in the planning of tourism development in Slovenia. management poslovnih procesov prihodi in prenočitve turistov turistična taksa administrativni stroški javna uprava business process management arrivals and overnight stays tourist overnight tax administrative costs public administration true true false Slovenski jezik Angleški jezik Magistrsko delo/naloga 2016-08-09 17:15:34 2016-10-17 11:06:36 2022-06-26 03:07:03 2019-07-11 12:23:51 2016 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 7797267 URN:SI:UM:DK:QXC1GKIX MAG_Kozlovic_Tamara_2016.pdf MAG_Kozlovic_Tamara_2016.pdf 1 A59DA7C3D9D23F8DE94BA56A0BDB65AF 0c9fec21cb3363738f90aeb18c5eb1184471fe34d5c6c6f31b8b0ceff81e51a6 b84fd11d-7c0d-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=107044 Fakulteta za organizacijske vede 0 0 0