20.500.12556/DKUM-63211 INTEGRACIJA NOTRANJIH PRESOJ PO ISO 9001, ISO/TS 16949 IN ISO 14001 INTEGRATION OF INTERNAL AUDITS OF ISO 9001, ISO/TS 16949 AND ISO 14001 Magistrska naloga je raziskovalno delo s področja sistemov managementa, integracije sistemov managementa in integracije notranjih presoj sistemov managementa. Sestavljena je iz pregleda literature s proučevanega področja ter raziskovalnega dela, kjer je bila izvedena kvantitativna in kvalitativna raziskava. Magistrsko delo je namenjeno vsem organizacijam, ki si želijo izboljšati sisteme managementa in narediti organizacijo bolj prilagodljivo ter prožno. Uporabno je za podjetja, ki imajo vpeljane sisteme managementa in se zanimajo tudi za integracijo sistemov managementa ter integracijo notranjih presoj sistemov managementa. Organizacije imajo lahko vpeljanih več sistemov managementa, ki pripomorejo k učinkovitejšemu vodenju. Za lažje obvladovanje različnih sistemov managementa se pogosto sisteme managementa integrira, kar pomeni, da se jih združi v bolj učinkovit integriran sistem managementa. Organizacije, ki imajo integrirane sisteme managementa, imajo po navadi integrirane ali vsaj delno integrirane tudi notranje presoje sistemov managementa. V raziskovalnem delu magistrske naloge smo s kvantitativno metodo — anketnim vprašalnikom — ugotovili, da integracija sistemov managementa organizacijam prinese veliko prednosti. Spoznali smo cilje integracije sistemov managementa ter elemente, ki jih organizacija pridobi z integracijo. Raziskali smo, koliko podjetij ima integrirane notranje presoje sistemov managementa in do kakšne mere. Ugotovili smo, da integracija notranjih presoj sistemov managementa prinese veliko prednosti za organizacijo, pojavljajo pa se tudi določene ovire. Raziskali smo pomembnost resursov za presojo integriranih sistemov managementa. Ugotovili smo, da ni razlike v prednostih integracije notranjih presoj sistemov managementa glede na velikost podjetja ter da ne obstajajo bistvene razlike v stopnji integracije sistemov managementa glede na velikost podjetja. Spoznali smo, da sta najpogosteje integrirana standarda ISO 9001 in ISO 14001. S kvalitativno metodo — študijo primera — pa smo na primeru podjetja prikazali stopnjo integracije notranjih presoj sistemov managementa glede na tri kriterije: tim presojevalcev, čas presoje ter plan in poročilo presoje. Glede na ugotovitve raziskovalnega dela magistrske naloge in pregleda raziskav tujih avtorjev z raziskovanega področja smo ugotovili, da je za uspešnost, obstoj in rast organizacije na trgu vpeljava ter integracija sistemov managementa in notranjih presoj zelo pomembna. This Master's thesis presents research work in the field of management systems, including integration of multiple management systems that may also include integration of internal audits. This Master's thesis is intended for any company that has established various management systems and is also interested in integrating those management systems. In fact, the study is intended for any organization that wishes to improve its management system and thus the flexibility of the organization. Organizations can implement several management systems that contribute to efficient management. To facilitate managing several management systems, an organization may integrate the multiple management systems into a more effective integrated system. Organizations with an integrated management system usually have also integrated (or at least partially integrated) internal audits. The work presented by this Master’s thesis consisted of reviewing literature and creating and operating quantitative and qualitative research models. Using a quantitative research method – i.e., a questionnaire – we determined that integration of management systems brings many benefits to the company. Through integration of management systems, an organization may realize different objectives nad elements. In addition, we investigated how many companies have integrated internal audits into its management system and to what extent. We found out that integration of internal audits brings many benefits to the organization. However, some obstacles may arise during the integration process of internal audits. We investigated the importance of resources for audit of integrated systems. We determined that the size of an organization does not affect the benefits of integrating internal audits. Furthermore, the size of the organization does not meaningfully alter level of management systems integration. We learned that the most commonly integrated management systems comply with standards ISO 9001 and ISO 14001. Using a qualitative method – i.e., a case study - we show the level of integration of internal audits according to three criteria: “audit team”, “audit time” and “audit plan and audit report”. According to the research findings presented in this Master's thesis and review of foreign authors from the field of study, we conclude that integration of management systems and internal audits is important for future success, existence and growth of an organization. ISO 9001 ISO/TS 16949 ISO 14001 Sistemi managementa Integracija sistemov managementa Notranja presoja Integracija notranjih presoj ISO 9001 ISO/TS 16949 ISO 14001 Management systems Management systems integration Internal audits Internal audits integration true true false Slovenski jezik Angleški jezik Magistrsko delo/naloga 2016-09-07 15:36:52 2016-11-22 12:01:28 2022-07-01 03:09:29 2019-07-11 13:20:24 2016 0 Kranj 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 7847187 URN:SI:UM:DK:YFBWJOIV MAG_Bizant_Kristina_2016.pdf MAG_Bizant_Kristina_2016.pdf 1 53A769DA7F626A5CA02B83DE4CE192DD 0244d9c10c4e75bcbb18e252e86d8fdcbfb4bd26fc349339b54c0cf8d53f427d 56607a54-7c0d-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=102793 Fakulteta za organizacijske vede 0 0 0