20.500.12556/DKUM-65592 Digitalizacija v veliki zavarovalnici Digitalisation in a big insurance company Raziskali smo digitalizacijo v finančnih institucijah. V prvem delu smo prikazali celovit vidik digitalizacije, torej digitalne procese, digitalne produkte, digitalizacijo storitev in nove koncepte ter nove prodajne poti. Digitalizacija ima tudi velik vpliv v bankah in zavarovalnicah ter na njihovo poslovanje in ugotavljali smo, kako se to odraža na strankah. To smo tudi opredelili v drugem in tretjem poglavju. V drugem delu smo predstavili, kako pristopajo banke v Sloveniji in Evropi k digitaliziranosti poslovanja in s kakšnimi izzivi se pri tem soočajo. V tretjem poglavju smo predstavili digitalizacijo velike avstrijske zavarovalnice UNIQA, ki bo v naslednjih letih za digitalizacijo in IT modernizacijo namenila kar 500 milijonov evrov. We did a research of digitalisation in financial institutions. The first part shows the whole digitalisation perspective, meaning digitalisation of processes, products, services, new concepts and new ways of selling. Digitalisation on itself has a big impact on the banks and insurance companies in the way they do business and interact with customers, and this is what is shown in the further issues. In the second part it is shown how banks in Slovenia and Europe are managing business with digitalisation and what challenges they are facing. The third, practical part shows digitalisation in a big Austrian insurance company UNIQA. The company will spend in the next few years just for digitalisation and IT modernization over 500 million euros. digitalizacija bank zavarovalnic vidiki digitalizacije modeli digitalizacije bank novi poslovni modeli novi trendi tehnologije. Digitalisation of banks insurance companies digitalisation perspectives new business models models of bank digitalisation new technology trends. true true false [K. Bajec] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2017-05-08 09:54:46 2017-07-11 13:50:26 2022-07-08 03:09:10 2019-07-11 15:23:32 2017 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 004.6 12770844 URN:SI:UM:DK:3VVSM7FL MAG_Bajec_Katja_2017.pdf MAG_Bajec_Katja_2017.pdf 1 729A2CDCBEEBCFE094A15AE770D637FA d5d891300e27eaeab64f3f76ad6756b08c5d78159bd68128c28f7d9ec06a3695 19ef6fc1-7c0e-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=111042 Ekonomsko-poslovna fakulteta 0 0 0