20.500.12556/DKUM-65749 Vpliv odnosov med zaposlenimi na njihovo zadovoljstvo pri delu Impact of interpersonal relations between employees to their satisfaction at work Zadovoljstvo zaposlenih na delovnem mestu predstavlja predpogoj za učinkovito opravljanje dela in s tem uspešno poslovanje podjetja. Na zadovoljstvo vplivajo različni dejavniki, kot so medosebni odnosi, komunikacija, vodenje, nagrajevanje, izobraževanje, delovne razmere ter delovni čas. Pomemben dejavnik so odnosi med zaposlenimi, ki se kažejo kot sodelovanje ali konflikti. Naloga vodstva podjetja je, da ugotovi morebitno nezadovoljstvo med zaposlenimi ter ga čim prej odpravi. Posledice nezadovoljstva so lahko pojav absentizma, fluktuacija, deviantno vedenje, stavke ter stres pri delu. V empiričnem delu smo opravili anketno raziskavo v hotelu X in z analizo rezultatov ugotovili stopnjo prisotnosti posameznih dejavnikov v medosebnih odnosih med zaposlenimi ter izmerili stopnjo zadovoljstva zaposlenih na delovnem mestu. Ugotovili smo, da so anketiranci najbolje ocenili prisotnost medsebojnega sodelovanja in spoštovanja ter da so na splošno nadpovprečno zadovoljni pri delu. Satisfaction of employees at work is precondition for effective work and successfull bussiness of company. On satisfaction influence differing factors, such as interpersonal relations, communication, leadership, rewarding, training, working conditions and working time. Important factors are interpersonal relations between employees, which we can see as a collaboration or conflict. Management has to find out if there is dissatifaction among employees and eliminate it as soon as possible. Consequences of dissatisfaction among empoyees at work are absenteeism, employee turnover, undesirable behaviour, strikes and stress at work. In the empirical part we present results of survey study in hotel X. With analysis we found out what scores respondents give to particular factors in interpersonal relations and we also measured quotient of their satisfaction at work. We found out that respondents gave the highest scores to cooperation and respect between employees. We also found out that their satisfaction at work is above average. medosebni odnosi zadovoljstvo zaposleni hotel interpersonal relations satisfaction employees hotel true true false [T. Kocjan] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2017-05-17 11:56:42 2017-06-15 08:44:52 2022-07-09 03:10:30 2019-07-11 15:28:29 2017 0 Brežice 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 331.101.32:658.3(043.2) 2048196691 URN:SI:UM:DK:OZG7FH1R VS_Kocjan_Tanja_2017.pdf VS_Kocjan_Tanja_2017.pdf 1 261B59628CD4D7128D2CDA8B07CF9A1A 3f466d1d256e8537c29bdcdf16b560eb1f84a21cce97009ca08ac1abf472ed7d 278a95dd-7c0e-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=111556 Fakulteta za turizem 0 0 0