20.500.12556/DKUM-66216 How do emotions impact mobile services acceptance? a systematic literature review Mobile data services have been rapidly developing and expanding in the recent years; therefore many studies focus on researching their acceptance and use in general or by observing different viewpoints. One of these is emotions, which influence our beliefs and attitudes that impact our decisions and actions. The objective of our research was therefore to explore the field of mobile data services acceptance in regard to emotional factors. We performed a systematic literature review of emotional concepts and their relationships, provided by 43 primary studies. Consequently, our study includes an aggregation of emotional factors obtained from related and reviewed literature, with their definitions and the extent of their usage. Furthermore, it analyses the proportion of emotional factors against all acceptance-related factors as well as the extent of their use through time. Our study tries to guide future work by aggregating the relations that include at least one emotional factor and by providing the rate of their significance. Finally, the study tends to determine the viability of the emotional factors by observing their direct influences on users’ intention and proposes a generic theoretical model for supporting future mobile services research. mobile services studies mobilni podatkovni servisi študije true false true Angleški jezik Slovenski jezik Znanstveno delo 2017-06-15 09:02:51 2017-06-15 09:03:48 2022-07-10 03:06:56 2021-05-15 03:35:38 2016 0 0 str. 1-18 Letn. 2016 2016 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 1574-017X 659.2 514933273 20074262 10.1155/2016/8253036 1574-017X URN:SI:UM:DK:EFUA1VMN Mobile_Information_Systems_2016_Ovcjak,_Hericko,_Polancic_How_Do_Emotions_Impact_Mobile_Services_Acceptance_A_Systematic_Literature_Revi.pdf Mobile_Information_Systems_2016_Ovcjak,_Hericko,_Polancic_How_Do_Emotions_Impact_Mobile_Services_Acceptance_A_Systematic_Literature_Revi.pdf 1 728E074A00AC4E68BA82A5BEC825810E 44e485b38813031efa4b2754c150c5590f70023eebff83286fd96ffbfd4cebb4 3f7c0d08-7c0e-11eb-bb7a-00155d0001ca https://dk.um.si/Dokument.php?lang=slv&id=112577 https://www.hindawi.com/journals/misy/2016/8253036/ 1 https://dk.um.si/Dokument.php?lang=slv&id=112576 Fakulteta za elektrotehniko, računalništvo in informatiko 0 0 0