20.500.12556/DKUM-66663 Razvoj, usposabljanje in izobraževanje izvršilnih železniških delavcev v slovenskih železnicah Development, training and education of executive railway workers in slovenian railways V današnjem času se podjetja zaradi vse večje globalizacije trga in hitro razvijajoče se tehnologije srečujejo z vedno novimi izzivi. Dostop do raznovrstnih informacij je postal nekaj vsakdanjega in enostavnega. Tako lahko konkurenčna podjetja posnemajo skoraj vse (npr. tehnologijo, delovne postopke itd.). Edina stvar, ki se je ne da posnemati od konkurence, so njeni zaposleni. Znanja in sposobnosti zaposlenih se tako ne da posnemati in prenesti v drugo podjetje. Prav tega dejstva se zaveda vedno več podjetij. Človeškim virom v podjetju se zato posveča vedno več pozornosti, saj so dobro izobraženi in usposobljeni zaposleni edino zagotovilo podjetju za njegovo stabilnost in dolgoročno uspešnost na trgu. V ta namen mora podjetje znati dobro upravljati lastne človeške vire v podjetju. Razvoj zaposlenih, vključno z izobraževanjem in usposabljanjem, je le ena izmed ključnih funkcij managementa človeških virov v podjetju. Prav temu področju v tem delu namenjamo posebno pozornost. Vsako podjetje ima torej svoj sistem razvoja zaposlenih, vključno z izobraževanjem in usposabljanjem, vendar pa je treba ta sistem vedno znova posodabljati in spreminjati, če želimo, da so izobraževanja in usposabljanja v celoti uspešna in zanimiva za vse zaposlene. Ob tem imajo podjetja oziroma izvajalci vsebin na razpolago številne metode in tehnike izobraževanja in usposabljanja, ki jih lahko v ta namen uporabijo. Te metode in tehnike se v današnjem času razvijajo vse hitreje z namenom, da bi bila izobraževanja in usposabljanja čim uspešnejša in bi od njih imeli koristi vsi udeleženci. Podrobneje smo se osredotočili tudi na sistem razvoja, vključno z izobraževanjem in usposabljanjem izvršilnih železniških delavcev v Slovenskih železnicah, d. o. o. Prikazali smo, kako poteka ta sistem za te zaposlene, torej katere metode in tehnike ter postopke podjetje oziroma izvajalci vsebin uporabljajo. Istočasno smo preverjali, kakšno je zadovoljstvo/nezadovoljstvo izvršilnih železniških delavcev z obstoječim sistemom razvoja, vključno z izobraževanjem in usposabljanjem. To smo naredili s pomočjo anketnega vprašalnika, ki smo ga naključno razdelili med zaposlene. Zavrnili smo vse hipoteze v nalogi in tako povzeli, da lahko samo zavrnemo trditev, da so anketirani zaposleni izvršilni železniški delavci nezadovoljni z obstoječim sistemom razvoja, vključno z izobraževanjem in usposabljanjem, vendar pa ne moremo hkrati tudi potrditi, da so zato zadovoljni, saj se v večini s postavljenimi trditvami v anketnem vprašalniku niti strinjajo niti ne strinjajo. Kljub temu pa smo lahko podjetju podali nekatere predloge za izboljšavo na tem področju. Nowadays companies are facing a lot of new challenges because of the increased market globalisation and quick development of technologies. To access diverse information has become something casual and simple. That is why, almost everything (for example technology, working processes and so on.), can be imitated by competition companies. The only thing that cannot be imitated are the employees of a company. Therefore the knowledge and the skills of the employees cannot be imitated and transferred to another company. And precisely this fact is becoming known to more and more companies. The human resources of a company are facing with more and more attention, because they are almost the only assurance for company's long term success on the market and stable growth. For this cause, the company must know how to manage and guide its human resources. Development of the employees, including education and training, is just one of the vital functions of human resource management in a company. And we are specifically focusing on this area. Every company has its own system of development of the employees, including education and training. But the system must always be updated, if we want for the education and training to be successful and interesting for the employees. Therefore there are a lot of methods and technics available for the companies to use and work with. This methods and technics are developing more and more nowadays with the purpose, that the education and training would be more successful and that the employees would benefit from it better. We focused our work on the system of development, including the education and training of executive railway workers in Slovenian Railways. We showed how the system works for the employees, therefore which methods and technics are being used by the company. We were, at the same time, checking the satisfaction/dissatisfaction of the railway workers with the system of development, including education and training. We did this with the help of a survey, which we randomly gave to the workers. We rejected all of our hypotheses and summed up, that we can rule out the unsatisfaction with the system, but we also cannot confirm that the workers are satisfied, because the majority answered that they do, and at the same time do not agree with the questions in the survey. Nevertheless we were able to name some suggestions to the company for some improvements in this area. management človeških virov razvoj z izobraževanjem in usposabljanjem zaposlenih človeški viri programi in tehnike izobraževanja in usposabljanja zaposlenih izvršilni železniški delavci Slovenske železnice d.o.o. human resource management development with education and training of the employees human resources programs and technics for education and training of the employees executive railway workers Slovenian Railways true true false [S. Jagarinec] Slovenski jezik Angleški jezik Magistrsko delo/naloga 2017-07-05 11:08:45 2017-12-08 14:03:32 2022-08-01 13:01:21 2019-07-11 15:54:49 2017 0 Maribor 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 331.108 12927772 URN:SI:UM:DK:R9WHKOIV MAG_Jagarinec_Sandra_2017.pdf MAG_Jagarinec_Sandra_2017.pdf 1 293F8163C45BAE8DAE580B62090F2C0E 6e406e71efcf975e24a90ac7085c5d358073a2401bf60ef48f8ad6282f34ad0f 7948fe37-7c0f-11eb-bb7a-00155d0001ca 20.500.12556/dkum/6eaf4293-5428-4513-952c-ef7ca3c05f7a https://dk.um.si/Dokument.php?lang=slv&id=120045 Ekonomsko-poslovna fakulteta 0 0 0